I have a DELL Inspiron 15z laptop, running windows 8 pro /w media center. I am trying to get it ready to be given to another user. I did a factory reset to clean it, and am working to build it back up. I cannot get windows 8 to update to windows 8.1. It has a 64 bit intel I-5 processor.
I have tried to look in windows updates for this, but the update to windows 8.1 is not showing up. I have also tried to start the update to windows 8.1 from the Microsoft store, and it says it will download and update, but it never does. Please help.