Adobe Acrobat XI Standard: White bar across top of screen, cannot click Close box.

Good Morning, Experts,

I have a single Dell system that is having an odd issue. Anytime the user opens Adobe Acrobat Standard, there is a white bar at the top of the screen, blotting out half the Toolbar. The Toolbar and its icons are still functional (a bit tough to see). However, nothing above that white bar is functional, so the user cannot click on the top of the window, or click the red X to close the application. The only to close Acrobat is to End Task.

I have done the following to try and resolve the issue:
- Run a Change -> Repair. No change
- Run Adobe Updater, and updated to the above mentioned version. No change.
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JohnBusiness Consultant (Owner)Commented:
Try two things:

1. Uninstall Adobe Standard completely and check in Programs and Features if any bits remain. There should not be. Shut down, start up and install and update Adobe Standard.  Does this fix the issue?

2. Make a new, test Windows User Profile (Account). Log into the new Account and test Adobe in the new Account. Does this solve the problem.

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JohnBusiness Consultant (Owner)Commented:
@Woodrax - Thanks and I was happy to help
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