I have a l Dell Precision laptop with Windows 7 Pro 64 bit.
I cannot download files in Internet Explorer 11.
The downloading finishes, but when it says” running security scan”, I get a message that the file could not be downloaded and IE crashes with the following error. All Windows updates installed. I can download files in Chrome. A few weeks ago I had a Trojan that was detected by a scan using Microsoft Security Essentials. I'm not sure if that had anything to do with it.
Problem Event Name: BEX64
Application Name: iexplore.exe
Application Version: 11.0.9600.17937
Application Timestamp: 55a7fb4f
Fault Module Name: StackHash_6c37
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0000000000000000
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 6c37
Additional Information 2: 6c3785e28f2114beca863a6e1294065e
Additional Information 3: c27d
Additional Information 4: c27d65fd6768e42c537e194dec1ffc68