Mapped Drives for 365

Hi all,

I am wondering if anyone can shed some light on this.. We are having an issue with 365,
We have mapped drives for documents off SharePoint and when we try to load the documents, the application crashes and opens as blank.

For example, if within the folder are excel workbooks or word documents, when we attempt to load them, the application doesn't load up the document but instead acts as if it is creating a new blank document or workbook.

Can anyone help with this?
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Vasil Michev (MVP)Commented:
What happens if you copy the document to a location on the local PC? Have you tried recreating the mapped drive? Does it work if you simply use the "Open with explorer" functionality instead of mapped drive?

There's a general article on troubleshooting issues with mapped drives here, not sure if it will be of much help though:

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