Power Supply error on Loggs

Hi,
Can You please tell me why I am getting this error in Logging


037162: Aug 19 19:39:47 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 2: power supply B is not responding
037163: Aug 19 19:39:52 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 3: power supply B is not responding
037164: Aug 19 19:41:46 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 4: power supply B is not responding
037165: Aug 19 19:44:06 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 1: power supply B is not responding
037166: Aug 19 19:45:26 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 2: power supply B is not responding
037167: Aug 19 19:45:31 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 3: power supply B is not responding
037168: Aug 19 19:47:26 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 4: power supply B is not responding
037169: Aug 19 19:49:45 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 1: power supply B is not responding
037170: Aug 19 19:51:06 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 2: power supply B is not responding
037171: Aug 19 19:51:11 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 3: power supply B is not responding
037172: Aug 19 19:53:06 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 4: power supply B is not responding
037173: Aug 19 19:55:25 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 1: power supply B is not responding
037174: Aug 19 19:56:45 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 2: power supply B is not responding
037175: Aug 19 19:56:51 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 3: power supply B is not responding
037176: Aug 19 19:58:46 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 4: power supply B is not responding
037177: Aug 19 20:01:05 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 1: power supply B is not responding
037178: Aug 19 20:02:24 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 2: power supply B is not responding
037179: Aug 19 20:02:31 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 3: power supply B is not responding
037180: Aug 19 20:04:25 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 4: power supply B is not responding
037181: Aug 19 20:06:45 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 1: power supply B is not responding
037182: Aug 19 20:08:04 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 2: power supply B is not responding
037183: Aug 19 20:08:10 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 3: power supply B is not responding
037184: Aug 19 20:10:05 BST: %NGWC_PLATFORM_FEP-1-FRU_PS_ACCESS: Switch 4: power supply B is not responding



Thank you.

Ashok
LVL 2
Swapnil Ashokkumar PatelNetwork Infrastructure EngineerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JustInCaseCommented:
What is output of
#sh environment power all
?

That could be  bug CSCug23120

The show environment power all command randomly displays a power supply failure message and displays the wattage is displayed incorrectly as 235 W.

There is no workaround.
Usually with this bug if you several times check power you get different results, and sometimes you can get report that power supply is 235W.

2B  Unknown             Unknown      OK              Good     Good     235
0
Swapnil Ashokkumar PatelNetwork Infrastructure EngineerAuthor Commented:
ANy suggestion ? Please check output.


LONLOSX102#sh environment power all
SW  PID                 Serial#     Status           Sys Pwr  PoE Pwr  Watts
--  ------------------  ----------  ---------------  -------  -------  -----
1A  PWR-C1-1100WAC      DTN1906V1ZF  OK              Good     Good     1100
1B  UNKNOWN             UNKNOWN      No Input Power  Bad      Bad      235
2A  PWR-C1-1100WAC      DTN1906V1YV  OK              Good     Good     1100
2B  UNKNOWN             UNKNOWN      No Input Power  Bad      Bad      235
3A  PWR-C1-1100WAC      DTN1906V20X  OK              Good     Good     1100
3B  UNKNOWN             UNKNOWN      No Input Power  Bad      Bad      235
4A  PWR-C1-1100WAC      DTN1906V1Z9  OK              Good     Good     1100
4B  UNKNOWN             UNKNOWN      No Input Power  Bad      Bad      235
0
JustInCaseCommented:
You can try to upgrade IOS for device, maybe issue is resolved in new version, but I guess that you should contact TAC first.
0
Cloud Class® Course: C++ 11 Fundamentals

This course will introduce you to C++ 11 and teach you about syntax fundamentals.

Swapnil Ashokkumar PatelNetwork Infrastructure EngineerAuthor Commented:
MAY BE THIS WILL HELP

LONLOSX102#show version
Cisco IOS Software, IOS-XE Software, Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 03.03.05SE RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Thu 30-Oct-14 13:12 by prod_rel_team



Cisco IOS-XE software, Copyright (c) 2005-2014 by cisco Systems, Inc.
All rights reserved.  Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0.  The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY.  You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0.
(http://www.gnu.org/licenses/gpl-2.0.html) For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.



ROM: IOS-XE ROMMON
BOOTLDR: CAT3K_CAA Boot Loader (CAT3K_CAA-HBOOT-M) Version 1.18, RELEASE SOFTWARE (P)

LONLOSX102 uptime is 2 weeks, 6 days, 2 hours, 39 minutes
Uptime for this control processor is 2 weeks, 6 days, 2 hours, 42 minutes
System returned to ROM by reload at 14:59:48 BST Tue Jul 28 2015
System restarted at 11:46:18 BST Fri Jul 31 2015
System image file is "flash:packages.conf"
Last reload reason: Reload command



This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

License Level: Lanbase
License Type: Permanent
Next reload license Level: Lanbase

cisco WS-C3850-48P (MIPS) processor with 4194304K bytes of physical memory.
Processor board ID FCW1901C079
2 Virtual Ethernet interfaces
208 Gigabit Ethernet interfaces
16 Ten Gigabit Ethernet interfaces
2048K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
250456K bytes of Crash Files at crashinfo:.
250456K bytes of Crash Files at crashinfo-2:.
250456K bytes of Crash Files at crashinfo-3:.
250456K bytes of Crash Files at crashinfo-4:.
1609272K bytes of Flash at flash:.
1609272K bytes of Flash at flash-2:.
1609272K bytes of Flash at flash-3:.
1609272K bytes of Flash at flash-4:.
0K bytes of Dummy USB Flash at usbflash0:.
0K bytes of Dummy USB Flash at usbflash0-2:.
0K bytes of Dummy USB Flash at usbflash0-3:.
0K bytes of Dummy USB Flash at usbflash0-4:.
0K bytes of  at webui:.

Base Ethernet MAC Address          : 68:9c:e2:32:85:00
Motherboard Assembly Number        : 73-15800-07
Motherboard Serial Number          : FOC18521DRD
Model Revision Number              : T0
Motherboard Revision Number        : A0
Model Number                       : WS-C3850-48P
System Serial Number               : FCW1901C079


Switch Ports Model              SW Version        SW Image              Mode
------ ----- -----              ----------        ----------            ----
*    1 56    WS-C3850-48P       03.03.05SE        cat3k_caa-universalk9 INSTALL
     2 56    WS-C3850-48P       03.03.05SE        cat3k_caa-universalk9 INSTALL
     3 56    WS-C3850-48P       03.03.05SE        cat3k_caa-universalk9 INSTALL
     4 56    WS-C3850-48P       03.03.05SE        cat3k_caa-universalk9 INSTALL


Switch 02
---------
Switch uptime                      : 2 weeks, 6 days, 2 hours, 43 minutes
Base Ethernet MAC Address          : 68:9c:e2:86:59:80
Motherboard Assembly Number        : 73-15800-07
Motherboard Serial Number          : FOC18521DVK
Model Revision Number              : T0
Motherboard Revision Number        : A0
Model Number                       : WS-C3850-48P
System Serial Number               : FCW1901D027

Switch 03
---------
Switch uptime                      : 2 weeks, 6 days, 2 hours, 42 minutes
Base Ethernet MAC Address          : 68:9c:e2:32:8c:00
Motherboard Assembly Number        : 73-15800-07
Motherboard Serial Number          : FOC18521E0S
Model Revision Number              : T0
Motherboard Revision Number        : A0
Model Number                       : WS-C3850-48P
System Serial Number               : FOC1901X0BU

Switch 04
---------
Switch uptime                      : 2 weeks, 6 days, 2 hours, 42 minutes
Base Ethernet MAC Address          : 68:9c:e2:86:41:80
Motherboard Assembly Number        : 73-15800-07
Motherboard Serial Number          : FOC18521DRT
Model Revision Number              : T0
Motherboard Revision Number        : A0
Model Number                       : WS-C3850-48P
System Serial Number               : FOC1901X0Y3

Configuration register is 0x102
0
JustInCaseCommented:
Issue exist in Catalyst 3850 Series Switch, Cisco IOS XE Release 3.2.xSE, but i don't see it is listed in Catalyst 3850 Series Switch, Cisco IOS XE Release 3.3.xSE. And since there is the same 235W power supply detected in your case, I guess that there is a good chance that update IOS XE will patch this. But yopu already running version 3.3 ... hm...
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Swapnil Ashokkumar PatelNetwork Infrastructure EngineerAuthor Commented:
Is this stack cable connection problem or switch itself is running with single power supply ?
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Switches / Hubs

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.