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pramod1Flag for United States of America

asked on

EXCHANGE 2010

I am getting below error

Exchange Control Panel connectivity transactional failures:

we are having issues with Outlook Web App connectivity (External) transaction warnings.

One or more of the Outlook Web App connectivity tests had warnings. Detailed information:
-------------------------------------
 
Error: The test couldn't sign in to Outlook Web App due to an authentication failure.
URL: https://doamin.com/owa/
Mailbox:
User: extest_e0b13a0e4b014
 
Details:
 
[11:58:16.190] : The TrustAnySSLCertificate flag was specified, so any certificate will be trusted.
[11:58:16.190] : Sending the HTTP GET logon request without credentials for authentication type verification.
[11:58:16.362] : The HTTP request succeeded with result code 200 (OK).
[11:58:16.362] : The sign-in page is from Outlook Web App, not ISA Server.
[11:58:16.362] : The server reported that it supports authentication method FBA.
[11:58:16.362] : This virtual directory URL type is External or Unknown, so the authentication type won't be checked.
[11:58:16.362] : Trying to sign in with method 'Fba'.
[11:58:16.362] : Sending HTTP request for logon page 'https://mail.iheartmedia.com/owa/auth/owaauth.dll'.
[11:58:16.486] : The HTTP request succeeded with result code 200 (OK).
 
[11:58:16.486] : The test couldn't sign in to Outlook Web App due to an authentication failure.
URL: https://mail.domain/owa/
Authentication Method: FBA
Mailbox Server:
Client Access Server Name:
Scenario: Logon
Scenario Description: Sign in to Outlook Web App and verify the response page.
User Name: extest_e0b13a0e4b014
Performance Counter Name: Logon Latency
Result: Skipped
Site: SAT-EXCH
Latency: -00:00:00.0010000
Secure Access: True
ConnectionType: Plaintext
Port: 0
Latency (ms): -1
Virtual Directory Name: owa (Default Web Site)
URL: https://mail.domain.com/owa/
URL Type: External
Error:
The test couldn't sign in to Outlook Web App due to an authentication failure.
 
 
-------------------------------------
 
 
Diagnostic command: "Test-OwaConnectivity -TestType:External -MonitoringContext:$true -TrustAnySSLCertificate:$true -LightMode:$true"
EventSourceName: MSExchange Monitoring OWAConnectivity External
Avatar of Seth Simmons
Seth Simmons
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The test couldn't sign in to Outlook Web App due to an authentication failure.

looks pretty straight-forward to me...invalid username or password
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ASKER

User Name: extest_e0b13a0e4b014- I checked this user.

it says service account so how it is invalid username or password
Avatar of pramod1

ASKER

Hi Seth

Please help me answer my above question, it is legitimate service account.
does this account have a mailbox?
ASKER CERTIFIED SOLUTION
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davorin
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