issue with office 365 PST upload Tool - source file cannot be found

are you missing "\\" from the UNC path ?

csv source file path: Asus_Beast/Users/John/Documents/pst/john_Live.pst

Should the CSV source file path not be pointing to a .CSV file rather than a .PST file?

Hi naidude,

Just for clarity you are talking about the Microsoft Azure AZCopy Tool, correct and not about MessageOps PST Importer Tool, MSFT Exchange PST Capture or something else?

Assuming that you are using the Azure AZCopy tool, you would run AZCopy once per source directory to upload all the files under those directories (including in all subfolders) into the Office 365 Staging Area.

The Source would be something like this: /Source:\\SERVER01\PSTshare1
The Destination would be like this: /dest:https://d1717df0c99e4157xyz520a.blob.core.windows.net/ingestiondata/SERVER01/PSTshareR1/

“https://d1717df0c99e4157xyz520a.blob.core.windows.net/ingestiondata/” is the URL obtained above, “SERVER01/PSTshareR1/” is the source directory path converted into “Friendly Path” format.

Here is an example of the final:

AzCopy.exe /Source:\\SERVER01\PSTshare1 
/Dest:https://d1717df0c99e4157xyz520a.blob.core.windows.net/ingestiondata/SERVER01/PSTshareR1/ 
/Destkey:bVqiKup0j7Bxik39vSN/zV3UveKHWs
vmYb+NsvyoJs2Dhb8kOYIqmE2IPuC7uA7h3dTKJ1EmA0fWF3lPtBYtqA== /S /V:C:\PSTUpload\Uploadlog.log 

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If you have multiple shared folders from which you wish to upload PSTs, such as \\SERVER01\PSTshare1 and \\SERVER01\PSTshare2, you may run the AzCopy tool multiple times and change the /source parameter to the appropriate folder each time.
 
Upload via CSV
In the FilePath column for each PST, enter the full “Friendly Path” to that PST. “Friendly Path” means take the path to the PST in your system, and change “\” slashes to “/” slashes, and remove leading slashes, for example:
You can download the PST mapping file template here: http://go.microsoft.com/fwlink/p/?LinkId=544717

Let me know how it goes!

Hello guys, thanks for all your feedback, however it hasn't solved my issue. I've followed the instructions in the csv mapping howto. I copied the exact path from the succesful azure pst upload and changed by removing leading slashes and switched the slash but no luck. My source path didn't include the pst file, that is defined in a separate column in the csv mapping file. Microsoft tech support calling me tomorrow morning. Let's see what they say.

Ok, I updated my last post. Please refresh the page and re-read.

I don't understand when you say this thought:

azure file path: \\Asus_Beast\Users\John\Documents\pst\john_Live.pst
csv source file path: Asus_Beast/Users/John/Documents/pst/john_Live.pst

These aren't supported paths in the CSV file. The columns separate the string into three separate columns. The columns should read:
Workload,FilePath,Name,Mailbox,IsArchive,TargetRootFolder,SPFileContainer,SPManifestContainer,SPSiteUrl

and your data respectively as such:
Exchange,Asus_Beast/Users/John/Documents/pst,john_Live.pst,john@domain.com,FALSE,user1_outlook files_john_Live,<LEAVE_BLANK>,<LEAVE_BLANK>,<LEAVE_BLANK>

Make sense?

all the comments provided were very helpful, utlimately I had to call microsoft tech support who showed me how to use the local drive path and it worked. Even though I was able to upload my files with the azure cloud by using my machine name as the path, it didn't work with the pst mapping tool and said file not found.  by using the drive path, it worked.

hello ,
i have an issue in mapping my pst files
firstly i use this command
AzCopy.exe /Source:\\EXCH2013\pst ************************************

 at  verfiy mapping i dont know what the path i should use
EXCH2013/pst
EXCH2013\pst
EXCH2013/C:/pst
EXCH2013\C:/pst
kindly i need your help ASAP
Thanks