Can I delete *.dmp files located in OfficeScan Client folder?

Hi there,

We're running OfficeScan Enterprise and I noticed that one laptop has accumulated 14gb worth of *.DMP files in its OfficeScan\Client folder.
File name mask looks like

Can I nuke these?
Looked on Trend's site but can't find a clear answer.

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

do the dmp files correspond with application crashes, use windbg to check whether that is what they are and if so, you can dump them if there is no need to diagnose ......
OncleBobAuthor Commented:
Thank you Arnold.
I was looking more for an OfficeScan based answer.

OncleBobAuthor Commented:

On client PC running OfficeScan v10.6
C:\Program Files (x86)\Trend Micro\OfficeScan Client\ contains a large amount of DMP files *.dmp
File name mask looks like yyymmdd-012345.dmp e.g. 20141207-164625.dmp

C:\Program Files (x86)\Trend Micro\OfficeScan Client\*.dmp
Can simply be deleted

To prevent further occurences,

Make sure the following entry is present in OFCSCAN.INI under Global Settings
C:\Program Files (x86)\Trend Micro\OfficeScan Client\OFCSCAN.INI

[Global Setting]

The next step will be to look at the server config to ensure said setting is being pushed properly.

Source: 45 mins call with Trend Micro Support


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
OncleBobAuthor Commented:
Authoritative answer from software vendor.
Solution is product specific and properly documented.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Anti-Virus Apps

From novice to tech pro — start learning today.