Can I delete *.dmp files located in OfficeScan Client folder?

Hi there,

We're running OfficeScan Enterprise and I noticed that one laptop has accumulated 14gb worth of *.DMP files in its OfficeScan\Client folder.
File name mask looks like
20141207-164625.dmp
yyymmdd-012345.dmp

Can I nuke these?
Looked on Trend's site but can't find a clear answer.

Cheers,
David
OncleBobAsked:
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arnoldCommented:
do the dmp files correspond with application crashes, use windbg to check whether that is what they are and if so, you can dump them if there is no need to diagnose ......
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OncleBobAuthor Commented:
Thank you Arnold.
I was looking more for an OfficeScan based answer.

Sincerely,
David
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OncleBobAuthor Commented:
Resolved:

On client PC running OfficeScan v10.6
C:\Program Files (x86)\Trend Micro\OfficeScan Client\ contains a large amount of DMP files *.dmp
File name mask looks like yyymmdd-012345.dmp e.g. 20141207-164625.dmp

C:\Program Files (x86)\Trend Micro\OfficeScan Client\*.dmp
Can simply be deleted
.

To prevent further occurences,

Make sure the following entry is present in OFCSCAN.INI under Global Settings
C:\Program Files (x86)\Trend Micro\OfficeScan Client\OFCSCAN.INI

[Global Setting]
DumpEnableExceptionHelper=0



The next step will be to look at the server config to ensure said setting is being pushed properly.

Source: 45 mins call with Trend Micro Support

Thanks,
David
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OncleBobAuthor Commented:
Authoritative answer from software vendor.
Solution is product specific and properly documented.
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