Playing audio file in Gmail message

We have just installed a Toshiba VOIP telephone system.  The Unified Messaging app in the system will send a wav file of the voice message to a user's e-mail account.  Some of our users are unable to play the file without first downloading it.  None of the Google Play apps seem to be able to play the file.  If I download the file I can then play it with Windows Media Player and other apps.

My system:
Windows 8.1
Chrome browser
Internet Explorer

Thoughts?
Ken HerrIT DirectorAsked:
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Michael FowlerSolutions ConsultantCommented:
Have you tried WAV Player for GMail
Ken HerrIT DirectorAuthor Commented:
Yes, I have tried WAV Player for GMail.
Ken HerrIT DirectorAuthor Commented:
There are no Chrome extensions to play the audio file without downloading it first.

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Ken HerrIT DirectorAuthor Commented:
I found the answer through Google support
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