Link to home
Start Free TrialLog in
Avatar of Jamie786
Jamie786Flag for United Kingdom of Great Britain and Northern Ireland

asked on

Excel 2010 on a 2008 R2 Terminal Server

Hi there,

We have just had to re-install office 2010 on our Terminal Servers as part of a rebuild processes.  Now what seems to be happening is all users's documents are being saved with the Author of the account that installed Office onto the terminal servers.

This is bad when a user has a document already open and if someone else opens the same document it then claims that the person who installed Office onto the terminal server has the file locked.  I've checked and can confirm that by default when a user loads excel it's setting the Author to the account that installed office.  

Has anyone come across this?  I found a hotfix to fix it but its already been applied.  Any help would be most welcome as always :)

Thanks
SOLUTION
Avatar of [ fanpages ]
[ fanpages ]

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Jamie786

ASKER

Thanks, I've found that but this would involve all users changing this setting.  There is a registration key that can be reset to as I found here :-

http://www.geminimediaproductions.com/citrix_filelock.htm

and I can deploy this via a GPO to apply this but then every time a user opens Excel it asks for a user name and this is auto completed but users being users will moan at the extra click I'm sure :).... Is it possible to fix it on a Terminal server without the need to have a users interaction.
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Ended up being the registry issue