We have just had to re-install office 2010 on our Terminal Servers as part of a rebuild processes. Now what seems to be happening is all users's documents are being saved with the Author of the account that installed Office onto the terminal servers.
This is bad when a user has a document already open and if someone else opens the same document it then claims that the person who installed Office onto the terminal server has the file locked. I've checked and can confirm that by default when a user loads excel it's setting the Author to the account that installed office.
Has anyone come across this? I found a hotfix to fix it but its already been applied. Any help would be most welcome as always :)