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nexxtep

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Major Windows 10 problems with Modern UI applications.

I have done three installs of Windows 10 and all three have the same issue.  First was the upgrade to 10 Pro, second was a clean install of Windows 8.1 and then an upgrade to 10 Pro, finally I did a clean install of Windows 10 Enterprise with a format.

Here is the problem -

Start menu will not run, Store will not open, Edge will not run, getting RPC failure error, actually no modern UI apps will run. All Modern UI apps will throw this error in app log.  

Start Menu Error -

Activation of app Microsoft.Windows.ShellExperienceHost_cw5n1h2txyewy!App failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Or for Edge  -

Activation of app Microsoft.MicrosoftEdge_8wekyb3d8bbwe!MicrosoftEdge failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Fixes I have tried –
1. Safe boot – Start menu worked but edge gave error “cannot run with administrator account”, even though I was using a domain account.   I tried a local account, same error.  I removed the account from the local administrators group, same error.  I decided to go back to normal mode and work the app issue instead.  In normal mode, edge will not run, but it I enter a URL in the search field I get an error “ The remote procedure call failed”.   I checked all RPC services and they are running, stopped and restarted and got the same error.

2. UAC set to default

3. Powershell – Get-appxpackage -all *shellexperience* -packagetype bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + “\appxmetadata\appxbundlemanifest.xml”)}
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
I have run these several times, not luck on any try.

4, Set the following GPO (Group Policy), Computer Configuration -> Administrative Templates -> Windows Components -> App Package Deployment -> Allow deployment operations in special profiles to Enabled. Reboot.RPC services

5. Dism /Online /Cleanup-Image /RestoreHealth

6. System File Checker found no errors

7. The Windows app repair tool found no errors

8. Updated all drivers and Windows updates

9 Firewall is set to default.


Any help will be greatly appreciated.
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John
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clean install of Windows 8.1 and then an upgrade to 10 Pro and then Start menu will not run, Store will not open, Edge will not run, getting RPC failure error, actually no modern UI apps will run. All Modern UI apps will throw this error in app log.  

That should work fine. I upgraded a working Windows 8.1 Pro machine to Windows 10 Pro and the results were fine. Start Menu works and Store works. All I have works.

So then what computer did you do this on?  It may not support Windows 10. That would be on big consideration since you have done essentially a fresh install of Windows 10 Pro.
Avatar of David Johnson, CD
Start menu and store apps are two entirely different items using different technologies  I would think that your installation source is corrupt. use the media builder from the windows 10 page.

Currently running Windows 10 TH2 v10525
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nexxtep

ASKER

I have used two different media sources, the last being downloaded from our Microsoft's Volume Licensing Site. Its a Lenovo W530 laptop.  I have a tech that has a W520 and his worked fine.  I have done three installs, same problem each time, from what I have found its not an uncommon issue but Microsoft has not released a fix.

We have about 25 techs in our office, almost half have done the upgrade, there are 3 of us all with the same issue. Its got to be a driver or something...we are still testing.
I have used two different media sources, the last being downloaded from our Microsoft's Volume Licensing Site

Usually a driver will not prevent Start Menu from working (having upgraded a couple of machines). More likely there is an overall compatibility problem with the computer. I suggest you contact them and ask them about Windows 10 support.
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ASKER

I have not tried to call Lenovo, but we are a Lenovo shop, so that might be the case, but there are at least six users here that have done the upgrade on Lenovo's and not had a problem.  

I found some other references to this -

https://social.msdn.microsoft.com/Forums/en-US/95703601-b904-4e08-af5a-258f188fac83/microsoftwindowstwinuioperational-log?forum=winappswithcsharp

http://answers.microsoft.com/en-us/insider/forum/insider_internet-insider_spartan/edge-browser-in-windows-10-crashing-while-opening/27fb73a9-f2f9-49ce-abf4-ad3d62ef9268

http://www.bidnessetc.com/49429-microsoft-windows-10-start-menu-cortana-taskbar-not-working-heres-fix/

Plus many other references, I am on hold with Lenovo now, but I think this is a Windows problem
A modern Lenovo will run Windows 10 without issue. I use Lenovo.

You should do a recovery for the machine model (Windows 8?) and not use base Windows DVD's. Then upgrade to Windows 10.

There were some Lenovo models (not T or X) that will not support Windows 10 and you may have one of these.
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ASKER

I tried the upgrade from the beginning, thats when the problem started. I then did a clean install of Windows 8.1 and ran the upgrade, same problem.  I thought I would try the Full install of Enterprise,same thing, I am able to boot to safe mode and everything work correctly, that has me thinking its a driver. Its a W530, wehave a T440s that works fine as well as a W520.
What model Lenovo?  There are some U models that do not support Windows 10
Here is a page of Lenovo models with driver and other compatibility problems with Windows 10

https://support.lenovo.com/us/en/documents/ht103611
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ASKER

I identified the problem, its the Display Drivers that are causing it.  I have been working with the vendor, its not resolved and there are lot of user with the same problem.
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nexxtep

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I found the solution.  I have posted on at least 6 other boards and no solution, but its fixed now.