Office 365 search

Have 1 user out of 35 or so that can't search their inbox in Office365 exchange.

1. Ran the inbox repair toll "scanpst"
2. Rebuilt the index.

Still can't search, get no messages found???

Have found several references on the web, but they all wind up saying to do the above 2 things.
Any help would be greatly appreciated.
Larry RungrenDirector of TechnologyAsked:
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Vasil Michev (MVP)Commented:
Recreate the Outlook profile. If it still doesnt work, give Online mode a chance :)

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Larry RungrenDirector of TechnologyAuthor Commented:
Thanks for the rapid response.
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