Hello, I am in need of assistance for our users to be able to access their email externally. OWA is enabled and the external URL shows in the OWA Properties dialog box.. https://mail
if you type in the address you receive an error stating the webpage is not available, Err_connection_refused (chrome browser, off domain)
***(please note when it comes to DNS, i understand what it is but as far as configuring it properly, well... i know enough to blow myself up, please be specific when addressing these issues...)
-Our webhost shows an A record of mail.company.com pointing to our public ip address as well as an MX Record with the host as company.com pointing to mail.company.com
-Internal DNS does not show any records for this in the forward lookup zones -Does a record need created?
This is as far as I know how/where to look. I don't know what previous IT had completed or how to check if it was ever setup/properly.. They (users) say they've never known it was possible to access externally... (Internal OWA does work)
Server 2008 R2