Windows Server 2008 Update Error

Windows Server 2008 Standard
user abc gets update error (see picture)
user abc is NOT a roaming profile
user abc is member of same groups as Administrator (copied from it)
user Administrator does not get error (Can do Windows updates)
Attempts to fix
delete and re-create user (copy of Administrator)
remove profile of abc from server (files, registry, etc.)
creates a new profile when logging on first time
run several MS fixit suggestions--none fix issue

Help, please
LVL 26
Lionel MMSmall Business IT ConsultantAsked:
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Ganesh Kumar ASr Infrastructure SpecialistCommented:
The standard user cannot install application / windows update. This behaviour is by design, if you want abc to install windows updates, you may add abc account  to power user group will solve. Please read more information about the user access control from :
Lionel MMSmall Business IT ConsultantAuthor Commented:
Please re-read my question I told you this user is a copy of the Administrator; is a member of the same groups so this is not the problem.
Ganesh Kumar ASr Infrastructure SpecialistCommented:
Have you tried the below troubleshooting steps :

1. Login with Administrator account  
2. Check if the abc account is member of Guest group if yes remove from guest group.
3. Check if your Antivirus / malware / spyware is blocking, just disable and check. If required uninstall and see.
4) Check the windows time if it is proper

5) Try the following tool :

SubInACL Tool
Anyway, assuming the problem still persists then the utilisation of SubInACL to repair files and registry permissions should help. Anyway, to do this, follow the instructions below:

a. First, log into your computer with administrative rights.

b. Once you’ve logged in, download the SubInACL tool from here:

c. Once you’ve downloaded the tool, copy and install it in the C:\Windows\System32\ folder.

Copy SubinACL to C:\Windows\System32\

d. Then open up Notepad and copy and paste the following commands below:

@echo off

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f

subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f

subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f

subinacl /subdirectories %windir% /grant=administrators=f /grant=system=f

@Echo =========================

@Echo Finished.

@Echo =========================


e. Once you’ve done that, save the file as Reset.cmd.

f. Save as Reset.cmd

g. From here, double-click on the file. [Windows Vista/7: Right click on file and select Run as administrator]

h. Click on File Run as administrator

Wait for the computer to finish running the program then run Windows Update again to see if the problem has been corrected.


6) If all the above does not help try the below.
Stop the Windows Update service.
Rename the folder c:\windows\SoftwareDistribution
Create new folder c:\windows\SoftwareDistribution
Restart Windows Update service.


7) Navigate to C: > users > Your User name here > App Data (Its a hidden folder, First show Hidden Folders) > Local > Packages. OR Open Run and Paste this "C:\Users\Your Username Here\AppData\Local" and hit Enter. Make sure you Replace "Your Username Here" with your actual username in the above command. Ok so now right click on Packages and select Properties, Now Click on Advance and Give Full permission to all the users Specially the one you are signed in with in Windows. Once that is done, Click on Apply and then OK.

Check this link may be useful :

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Lionel MMSmall Business IT ConsultantAuthor Commented:
thank you
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Windows Server 2008

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