Office 365 Hosted exchange - public / shared folders

Hi there, I have set a new business customer up with hosted exchange and they want to be able to have a folder they can all see, add items to, add subfolders to etc.

So Far I have created a public folder shared folder and given all access permissions to everyone.

I have added that folder to the favorites view. So the folder is visible in the outlook client and with the outlook web app but there is no option to create subfolders.

Any ideas on helping me achieve what the customer wants?
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MXDEWDAsked:
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Michael ChisholmCommented:
I would use sites and in the team site setup the structure.
Mark GalvinManaging Director / Principal ConsultantCommented:
Hi

This Office 365 forum post seems to give solution https://community.office365.com/en-us/f/148/t/289811

A Shared Mailbox is another way to go, especially if the items being stored by the users are mail items. https://support.office.com/en-us/article/Create-shared-mailboxes-in-Office-365-for-Small-Business-ecacf5b0-b5c8-449f-a89a-b7e87dcb55d4

Thanks
Mark

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MXDEWDAuthor Commented:
Hi Mark, I went for the second option.

I just don't know why MS would make public folders behave in such an incongruous way.
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