Cannot RDP to a Windows 10 PC

Hi,
I have added an account into a Windows 10 PC's local administrators and remote desktop users groups but when I try to RDP to the Win 10 PC from a Win 7 PC using this account, I get an error (see attached) "Your account is configured to prevent you from accessing this PC. Please try another PC"
Win10rdp.JPGAny ideas?
DonKwizoteAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

rindiCommented:
First of all make sure the account has a password. Remote desktop only works for accounts with passwords. Also check the of Windows 10 Remote Desktop. where you have "Allow remote connections to this computer", below that look whether the next option (network level authentication) is set or not. You RDP Client may not be compatible, so try it with that turned off.
0
DonKwizoteAuthor Commented:
Thanks for the reply. All of those things you mentioned are fine. A password is set. NLA is already turned off as well.
0
systechadminConsultantCommented:
are these computers are in domain ?
0
Cloud Class® Course: Amazon Web Services - Basic

Are you thinking about creating an Amazon Web Services account for your business? Not sure where to start? In this course you’ll get an overview of the history of AWS and take a tour of their user interface.

DonKwizoteAuthor Commented:
Yes
0
systechadminConsultantCommented:
then you need to check the Group policies.  also check the below
 log in as an Administrator to the machine. check the below registry key
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa\CrashOnAuditFail
then Double-click CrashOnAuditFail if there is  error invalid DWORD will be displayed then registry key is corrupted.
This key can be imported from a known good machine.
0
systechadminConsultantCommented:
And also check the user's ADUC property  from which you are trying to login and  machines he is allowed to login.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
DonKwizoteAuthor Commented:
Thanks!
0
DonKwizoteAuthor Commented:
Someone had restricted the workstations this account could logon to.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 10

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.