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Cannot RDP to a Windows 10 PC

Hi,
I have added an account into a Windows 10 PC's local administrators and remote desktop users groups but when I try to RDP to the Win 10 PC from a Win 7 PC using this account, I get an error (see attached) "Your account is configured to prevent you from accessing this PC. Please try another PC"
User generated imageAny ideas?
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rindi
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First of all make sure the account has a password. Remote desktop only works for accounts with passwords. Also check the of Windows 10 Remote Desktop. where you have "Allow remote connections to this computer", below that look whether the next option (network level authentication) is set or not. You RDP Client may not be compatible, so try it with that turned off.
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ASKER

Thanks for the reply. All of those things you mentioned are fine. A password is set. NLA is already turned off as well.
are these computers are in domain ?
Yes
then you need to check the Group policies.  also check the below
 log in as an Administrator to the machine. check the below registry key
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa\CrashOnAuditFail
then Double-click CrashOnAuditFail if there is  error invalid DWORD will be displayed then registry key is corrupted.
This key can be imported from a known good machine.
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Systech Admin
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Thanks!
Someone had restricted the workstations this account could logon to.