Exchange 2010/Oulook weirdness

HI

I have ONE client on exchange 2010 Version 14.1 (Build 218.15) that encounter something strange.

He wont receive any email (outlook/iphone) from outside/inside until he send an email from himself to himself, then all email are received at that time ...

any clues ?

Thanks
LVL 1
Victor CharpentierIt technicianAsked:
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systechadminConsultantCommented:
any bounce back or any error coming? Is he able to send email outside?
Victor CharpentierIt technicianAuthor Commented:
Nope

no error ...

i found this
https://support.microsoft.com/en-us/kb/2778100

but its no delay ... its just not receiving until he sends to himself !
JohnBusiness Consultant (Owner)Commented:
Perhaps remake the Outlook Profile. Control Panel, Mail, delete the Outlook Profile and make a new one.  See if that helps.
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systechadminConsultantCommented:
is it happening for all users or only single user?
Victor CharpentierIt technicianAuthor Commented:
@John That would be my last resort ...

Only one user
JohnBusiness Consultant (Owner)Commented:
Making a new Outlook Profile for an Exchange user is no big deal, so it is worth a try.
reesv01Commented:
Create a local PST on his computer by exporting his mailbox.
Once the PST is created and of the right size, remove his exchange mailbox and create him a new one.

Re-create his Outlook profile, then re-import his mail from the PST file saved in above steps.

Hopefully will sort any weird issues!
Victor CharpentierIt technicianAuthor Commented:
FOUND IT

Exchange Replication services was not started ... GRRRRRR

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Victor CharpentierIt technicianAuthor Commented:
i found it !
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