Exchange 2010/Oulook weirdness
HI
I have ONE client on exchange 2010 Version 14.1 (Build 218.15) that encounter something strange.
He wont receive any email (outlook/iphone) from outside/inside until he send an email from himself to himself, then all email are received at that time ...
any clues ?
Thanks
I have ONE client on exchange 2010 Version 14.1 (Build 218.15) that encounter something strange.
He wont receive any email (outlook/iphone) from outside/inside until he send an email from himself to himself, then all email are received at that time ...
any clues ?
Thanks
Systech Admin
any bounce back or any error coming? Is he able to send email outside?
ASKER
Nope
no error ...
i found this
https://support.microsoft.com/en-us/kb/2778100
but its no delay ... its just not receiving until he sends to himself !
no error ...
i found this
https://support.microsoft.com/en-us/kb/2778100
but its no delay ... its just not receiving until he sends to himself !
Perhaps remake the Outlook Profile. Control Panel, Mail, delete the Outlook Profile and make a new one. See if that helps.
is it happening for all users or only single user?
ASKER
@John That would be my last resort ...
Only one user
Only one user
Making a new Outlook Profile for an Exchange user is no big deal, so it is worth a try.
Create a local PST on his computer by exporting his mailbox.
Once the PST is created and of the right size, remove his exchange mailbox and create him a new one.
Re-create his Outlook profile, then re-import his mail from the PST file saved in above steps.
Hopefully will sort any weird issues!
Once the PST is created and of the right size, remove his exchange mailbox and create him a new one.
Re-create his Outlook profile, then re-import his mail from the PST file saved in above steps.
Hopefully will sort any weird issues!
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
i found it !