AdvantageIT
asked on
In Exchange 2010 how to prevent voice mail from being deleted for 60 days
I have a 3rd party system used for phones/voicemail. When people call a user, the user gets an email w/ wav file attached delivered to their mailbox. Management would like to retain all voice mail in each user's mailbox for 60 days. I need a way to prevent users from deleting those voicemails. Also, I don't want to enable all users for legal hold to accomplish this. If it matters, the message class for these emails is IPM.Note.I3Vox
Not sure it matters but I am migrating to Exchange 2013 within a month or so consequently any solution would need to be available in 2013 also.
Not sure it matters but I am migrating to Exchange 2013 within a month or so consequently any solution would need to be available in 2013 also.
ASKER
Thanks Scottcha. The problem with that would be that if a user's manager needed to search VM's for a specific user, they'd then get access to everyone's VM's which is not going to work for us.
How about automatically moving all VM's to a subfolder (Voicemail) in a user's mailbox and remove their delete perms to it? Only problem there would be doing it programmatically as we have thousands of users and high turnover.
How about automatically moving all VM's to a subfolder (Voicemail) in a user's mailbox and remove their delete perms to it? Only problem there would be doing it programmatically as we have thousands of users and high turnover.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
That's pretty much what I suspected as I couldn't find a solution on my own. I'll leave this open a few days in case someone has a novel approach to it.
What you could do would be to set up a transport rule to forward copies of these messages to another mailbox for storage.
The drawback would be you would be increasing the size of your database to do this, but it would work.
No way to do prevent a user from deleting their own emails in Exchange 2013 as well.