I have a customer where the president was his receptionist answer emails for him. Is the following possible with SBS 2011? Or Office 365? He is open to move to office 365. Or another solution?? Here is his question
Is there a way for Brandi to have real-time access to my e-mail accounts (all), such that if I am out of the office, she could see any of my messages and respond? Hand-in-hand with this, any changes that she makes would be reflected on my outlook when I log in the next time?
As an example, if you e-mailed me and I was out of the office, Brandi could:
- See your email
- Reply to it on my behalf
- Delete the e-mail if the matter was resolved
- Categorize the item as “Need To Reply” folder if I need to handle it