Link to home
Start Free TrialLog in
Avatar of Steve Mutchler
Steve MutchlerFlag for United States of America

asked on

0x80070057 recovering data from image

At clients residence attempting to get data off 1 month old PC that is going back to manufacture...it is a "lemon"...:>)
Client PC running VERY slow even only 1 month old...was working on it...did a reboot and came up with..."no bootable device"...
Took PC back to shop...booted with Macrium CD...created image...saved to USB HD...took almost 4 hours to create...normally less than 1 hr....so something wrong here...
Opened the Macrium image on different PC to restore files to a clean USB HD...clients PC is no longer involved...
About half of the files copied over just fine...
But the rest I get the error code  0x80070057...

There seem to be 3-4 possible cures for the error...however...it makes a difference if the error should be applied to the original computer with the non bootable or my PC which runs great and is used for recovered data storage and other things...Meaning I cannot apply any fixes to the clients computer so any fixes would have to be applied to MY computer
that I'm using working on the image...

Hope I'm making sense...

Opinions and ideas appreciated...
ASKER CERTIFIED SOLUTION
Avatar of dbrunton
dbrunton
Flag of New Zealand image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Steve Mutchler

ASKER

The HD from my clients PC is faulty...Once I made the image of that disk...I am no longer using the client PC disk...

I put the image on a USB HD...,
That USB HD is now plugged into different PC that with Win 7 on a SSD drive...I have had no problems with this PC previously...

So whatever problems were with the ORIGINAL HD have probably been transferred to my image...

I can open up the image just fine...and access all data in all locations I need...and I have copied about half the data from the image to another USB HD...

It is with the other half of the data that I am getting the error code 0x80070057 when trying to copy data out of the image to a USB HD...

First time I mounted the ORIGINAL HD to my PC...it would not recognize...That's when I made the image...using Macrium boot disk...
So...based on your comments about the HD...I tried again to mount it on a different PC and it mounted just fine...So now it seems that I get the error whether I'm copying off the original HD or off the Image...

So...are there any utilities you would recommend I try not that I have the original HD mounted on another PC....???
Check file lengths and path lengths on both source and destination.  Also possibly bad characters in file or folder names.

You may need to map a shorter path lengths in some cases to make the copying work.
I had never seen this error code before...Google does not give very much...but going thru youtube videos...most of them said to run chkdsk...
I tried several different methods to run chkdsk on the clinet HD...nothing worked...

So...I had a beer...sat down for a while...and decided to change things that I thought I knew were working...

turns out the faulty hard drive was the USB external drive that I was trying to copy files to...
I replaced that drive and I'm moving files off like crazy...

So...dbrunton...you thought that there was a faulty drive was spot on...I kept thinking it was the damaged hd from the clients pc....but it wasn't...
thankx...