We use a pop server at our office.  I have a user that is setup as pop on outlook 2007 and his iPhone is also set to pop.  He wants to change to imap so he can sync both the pc and the iPhone.  What is the best way to do this so he does not lose any emails on his pc and the folders that are in there?
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Chris MillardCommented:
On Outlook, backup the emails to a PST. Then you can change the Outlook and Phone accounts to use IMAP.

If you then need to, you'll have the PST that you can use to import the emails back into his IMAP (using Outlook)
JohnBusiness Consultant (Owner)Commented:
You can also use Outlook as POP3 and iPhone as IMAP. I do this and it works well. I keep my email on my computer (POP3) and my iPhone accesses email just fine. I like POP3 and never had to change Outlook to accommodate the iPhone (and Blackberry before the iPhone).
mkramer777Author Commented:
When I import the pst back into outlook will it have 2 inbox folders or just 1?  Also, will all the folders I have created in outlook show up on the iPhone once I change to imap and import the pst?
Determine the Perfect Price for Your IT Services

Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden with our free interactive tool and use it to determine the right price for your IT services. Download your free eBook now!

JohnBusiness Consultant (Owner)Commented:
It should just have one so long as you use just IMAP on Outlook.

Second question: Yes if you use IMAP everywhere. This is not as crucial to me.
Ed DreddCommented:
i just remove the pop setting and then re configure to use imap setting. just make sure you didnt set the pop3 (with emptying from the server) .
Chris MillardCommented:
If you have to re-import the PST it should give you the option to create duplicates, skip or overwrite any existing emails.

You may not even have to do this, but I would feel happier having a PST file first.
mkramer777Author Commented:
What does everyone think about the idea above of having only the iPhone use imap and the pc to stay as pop?  Will this work and I don't have to fool with the pc outlook at all?  Also, will all the folders that I have on the pc outlook account show up on the iPhone if I try it this way?
JohnBusiness Consultant (Owner)Commented:
POP3 Outlook and IMAP iPhone works perfectly. I have done this for many years (Blackberry before iPhone). I have never adjusted Outlook.

I have many Outlook Accounts and have the Apple app for my main account and a mail.com app for the other accounts.

Works very well.
Chris MillardCommented:
As mentioned above, as long as you set the PC to leave the emails on the server, then there is no reason why not. But of course, the point of IMAP is that if you mark an email as read on one device, it should show the same on the other. Also, other folders such as sent items won't be the same if you have one as IMAP and the other as POP as the two folders won't sync.
mkramer777Author Commented:
I want both to be exactly the same. All sent, received, new folders, deleted items need to sync.  I assume then I need to change both to imap.  Is that correct?
JohnBusiness Consultant (Owner)Commented:
If you want both devices / machines to be identical then yes you need IMAP and not POP3.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
JohnBusiness Consultant (Owner)Commented:
@mkramer777 - Thanks and I was happy to help.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.