How to move all the emails from one mailbox to a new mailbox ( Name changed- Situation))


We have Exchange 2007 and outlook 2010. We have a user and her name is changed from Charlotte James to
Charlotte David. I have now created a new user account in the AD  and have created a new mailbox on exchange server by her new name Charlotte David.

Please let me know if there is a easy way to move all her emails from old mailbox to new mail box.

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Matthew ParsonsDirectorCommented:
Hi Lianne,

If I was honest the easiest no frills way, is just to backup up the mailbox to a PST and just reimport it, I think doing it server side well be more complicated and more hassle.

You could use some powershell commands as well but again you'd have to change permissions etc, if it was more than one user powershell would be my route.

Is there a reason why the user wasn't just renamed?

There is an article on Spiceworks that also discusses this.

Hope this helps. Matt
Can't you just rename the account and set an new mail address from the AD ?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
You can export the currents emails to PST and then import the PST to the new mailbox.
The easy solution for this is to rename her display name, eventually the samaccountname if is required.
You need to check what policy is applying for email address and if with this change it will change email address. Eventually you need to add a new SMTP address as default and keep the old one there to not lose mails.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.