Finding Printer IP

Hi Experts,

I have a printer on the network at the other end of the country, with no user with knowledge of finding the IP address, on our print server, the printer has been installed through a wizard where I cannot see the IP Address, anyone got any cleaver suggestions on how to get this? see attachment
Nathan LindleyIT Support EngineerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

David AtkinTechnical DirectorCommented:
Download and run an IP Scanner from a machine on the network.

I use Angry IP:

Or you can talk the user through checking the IP Address on the printer itself.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Mark GalvinManaging Director / Principal ConsultantCommented:

What printer is it? It should have a 'Print Configuration Page' option locally on the device. If a local user prints that off it should display the IP address of the unit.

Hope that helps.

Check the DHCP server on that site. It should show you the leases it has given out, and if it is a reserved IP, then is should also list the reservations.
Bootstrap 4: Exploring New Features

Learn how to use and navigate the new features included in Bootstrap 4, the most popular HTML, CSS, and JavaScript framework for developing responsive, mobile-first websites.

☠ MASQ ☠Commented:
As you're using WSD and looks like you can remote into a local client can you try simply right-clicking on the printer icon and choosing Properties.  Do you see a tab for Web Services?  IP should be listed at the top.
Either a IP scanner or install spiceworks and configure it to do  a network scan I like solarwinds IP tracker.  Then you will have a list of devices that can be 'seen' on network.  But a lot of those 'wizard' installs then have a service that will update the IP address of the printer as it will be updated by the network DHCP server so you should also be able to check DHCP leases to determine printers current IP address (I would then put in a reservation for the printers MAC address so IP address won't change in the future)
Nathan LindleyIT Support EngineerAuthor Commented:
Thanks this helped!
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.