Start Free TrialLog in
Avatar of anthonyb21
anthonyb21Flag for United States of America

asked on 

driver will not install in windows 7

I have been trying to install drivers for a HP mfp officejet 4500 G510n-z. No matter where i get the drivers from HP web site or disk that came with the printer the device manager will see me plug and unplug the printer but the printer always says that it is off line. The device manger is telling me that no driver can be found reinstall.
Is it possible that this printer just died. I have uninstalled and reinstalled the driver three of four times but no luck at all.
Btw the printer has been working for the last two or so years without a problem.
TIA
InstallationPrinters and Scanners
Avatar of undefined
Last Comment
John
ASKER CERTIFIED SOLUTION
Avatar of Scott C
Scott C
Flag of United States of America image
Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Avatar of rindi
rindi
Flag of Switzerland image
It is certainly possible that the printer is dead. I suggest you try it on another PC, or boot your current one using a LiveMedia like PCRepix. If you can then see and access the printer it isn't dead...

http://pcrepix.sourceforge.net
SOLUTION
Avatar of John
John
Flag of Canada image
Blurred text
THIS SOLUTION IS ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Avatar of anthonyb21
anthonyb21
Flag of United States of America image

ASKER

after two bad usb cables and a loaded up printer query it is finally fixed thank you all
Avatar of John
John
Flag of Canada image
@anthonyb21 - Thanks for the update and I was happy to assist
Printers and Scanners
Printers and Scanners

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.

22K
Questions
--
Followers
--
Top Experts
Get a personalized solution from industry experts
Ask the experts

  • "Invaluable tool for our organization"

    Josh Regalski

  • "Your help has saved me hundreds of hours of internet surfing."

    @fblack61

  • "Just a dang good service!"

    @golferski

  • "Worth every penny."

    Steve Hougom

  • "It’s been a life saver."

    Maria Halt

  • "Best support site I’ve seen!"

    Bob Schneider

  • "I would be lost without them."

    @fblack61

  • "Saved my job multiple times."

    Walt Forbes

  • "I love this site."

    Maria Duwe

  • "Friendly respectful help."

    Andrew Kowtalo

  • "Such top-notch experts."

    @magento

  • "The best money I have ever spent."

    @rwheeler23

  • "Beyond any comprehensible value"

    George Morris

  • "Invaluable tool for our organization"

    Josh Regalski

Read over 600 more reviews

TRUSTED BY

IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo
© 1996-2023 Experts Exchange, LLC. All rights reserved. Covered by US Patent