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anthonyb21
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driver will not install in windows 7

I have been trying to install drivers for a HP mfp officejet 4500 G510n-z. No matter where i get the drivers from HP web site or disk that came with the printer the device manager will see me plug and unplug the printer but the printer always says that it is off line. The device manger is telling me that no driver can be found reinstall.
Is it possible that this printer just died. I have uninstalled and reinstalled the driver three of four times but no luck at all.
Btw the printer has been working for the last two or so years without a problem.
TIA
InstallationPrinters and Scanners

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John

8/22/2022 - Mon
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Scott C

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rindi

It is certainly possible that the printer is dead. I suggest you try it on another PC, or boot your current one using a LiveMedia like PCRepix. If you can then see and access the printer it isn't dead...

http://pcrepix.sourceforge.net
SOLUTION
John

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anthonyb21

ASKER
after two bad usb cables and a loaded up printer query it is finally fixed thank you all
John

@anthonyb21 - Thanks for the update and I was happy to assist
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