All users cant get to some webpages
hi experts I have a strange problem where some websites are showing "page cant be displayed" in IE or "not available ERR_CONNECTION_TIMED_OUT" in Chrome. I have a sonicwall with content filtering and have added these pages to the whitelist to test. There is no sonicwall block page. Also we have ESET with web protection that I have temporarily disabled but still cannot get to these sites.
I have tested these sites on an outside line and mobile devices and they are fine. How can I go about troubleshooting an issue like this? I can ping google.com by name and one example site is workerscompindiana.com and I get replies from any workstation... but http://www.workerscompindiana.com/ does not display in browsers. No proxy set in the browsers.
please advise,
thanks
I have tested these sites on an outside line and mobile devices and they are fine. How can I go about troubleshooting an issue like this? I can ping google.com by name and one example site is workerscompindiana.com and I get replies from any workstation... but http://www.workerscompindiana.com/ does not display in browsers. No proxy set in the browsers.
please advise,
thanks
ASKER
thats exactly what I thought. I have eset with some kind of web security feature but I disabled it. I have a sonicwall with content filtering but white listed the site. I can ping it but when I tried to telnet it didnt work as pasted below. Im out of ideas. There has to be a way to trace or sniff to see whats going on.
C:\Windows\system32>TELNET
Connecting To www.workerscompindiana.com...Could not open connection to the hos
, on port 80: Connect failed
C:\Windows\system32>ping www.workerscompindiana.com
Pinging workerscompindiana.com [208.109.181.175] with 32 bytes of data:
Reply from 208.109.181.175: bytes=32 time=49ms TTL=55
Reply from 208.109.181.175: bytes=32 time=70ms TTL=55
Reply from 208.109.181.175: bytes=32 time=51ms TTL=55
Reply from 208.109.181.175: bytes=32 time=49ms TTL=55
Ping statistics for 208.109.181.175:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 49ms, Maximum = 70ms, Average = 54ms
C:\Windows\system32>
C:\Windows\system32>TELNET
Connecting To www.workerscompindiana.com...Could not open connection to the hos
, on port 80: Connect failed
C:\Windows\system32>ping www.workerscompindiana.com
Pinging workerscompindiana.com [208.109.181.175] with 32 bytes of data:
Reply from 208.109.181.175: bytes=32 time=49ms TTL=55
Reply from 208.109.181.175: bytes=32 time=70ms TTL=55
Reply from 208.109.181.175: bytes=32 time=51ms TTL=55
Reply from 208.109.181.175: bytes=32 time=49ms TTL=55
Ping statistics for 208.109.181.175:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 49ms, Maximum = 70ms, Average = 54ms
C:\Windows\system32>
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ASKER
per sonicwall this was a known issue and updating the firmware fixed the problem.
are you able to try "TELNET www.workerscompindiana.com 80" from command prompt on an internal computer?