I'm having trouble enabling wireless security on my Belkin N1 Router

I have a Belkin wireless router model F5D8231-4. The current firmware version is 5.01.05. So far, I have been unable to set a pre-shared key under wireless security. I'm setting the security mode as WPA-PSK(no server). Authentication is set to WPA2-PSK. Encryption technique is AES. I am supplying an 8-character key, composed of lowercase letters and numbers. when I press the submit button, the screen goes away for a few seconds before returning with all fields as I set them, except that the key field is empty. When I use a wireless device to test the connection, I am not prompted for a password! If I restart the router, the wireless security mode has been reset to "disabled."
babyb00merAsked:
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babyb00merAuthor Commented:
I just spoke with Belkin Technical support. Instead of assisting me in setting up WPA security – which is what I wanted – they walked me through the process of setting up WEP security!? His explanation was that not all of the Windows operating systems support WPA!? Really?! I can't imagine an operating system developed in the last decade that wouldn't support WPA! Is there a new protocol that has surpassed WPA in popularity?
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Jackie ManCommented:
Have you tried a hard reset?

If still no go, you need to return the router or file a claim for warranty.
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Craig BeckCommented:
The support guy is talking rubbish. The router wouldnt stop you configuring WPA if that were the case anyway.

I'd try a different firmware version (newer or older).
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gheistCommented:
WPA2+AES is requirement for Wireless-N
Their router guide says 802.11n DRAFT which means it may or may not support Wireless N
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Craig BeckCommented:
It will support 802.11n if it says draft.  All certified 802.11n devices were draft before 802.11n was ratified.
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gheistCommented:
The chipset AR5416 is from 2006 and is Draft N, so it may or may not support the real stuff.
Still that is not the reason to set up WEP and undermine all chances Wireless-N could work.
Dear asker: WEP is completely broken, it takes 2GB of network traffic to fully recover you WEP key by passive observation of traffic. switch to WPA2+AES (aka WPA2-PSK-CCMP) immediately
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Davis McCarnOwnerCommented:
1) Are you wired or wireless when you try to change the security?  You really need to be wired for it to work....
2)  Are you being prompted to login to the router before you make the changes?
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babyb00merAuthor Commented:
1) Are you wired or wireless when you try to change the security?  You really need to be wired for it to work....
2)  Are you being prompted to login to the router before you make the changes?

I am wired when I try changing the wireless security settings. I am prompted to log in, at which time I enter the admin credentials.

I have found conflicting information regarding this on the web. The Dell site recommends bypassing the login by leaving the password field blank. On the other hand, I've seen information suggesting that an actual password is required prior to making changes.
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Davis McCarnOwnerCommented:
Almost every Belkin router I have seen has a blank password for its default login and they all squawk if you enter the wrong password.
http://www.belkin.com/us/support-search?search=F5D8231-4
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Jackie ManCommented:
If you can login as admin, no need to enter another password if you want to change any settings.

The above is true for all routers I have dealt with in my IT support career.
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Craig BeckCommented:
I'd try a different browser, just in case security settings are stopping you from changing anything or running scripts on the pages.
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babyb00merAuthor Commented:
I have had a chance to try a different browser, but haven't had a chance to change the firmware. Unfortunately, the router and I are not are no longer on the same coast. It's probable that I could get remote access to the computer to which It's connected, but not on a consistent basis.  It's more likely that I'll be able to convince the end-user to replace the router.
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babyb00merAuthor Commented:
Although all of the participating experts contributed valuable information, none of it got me over the hurdle. in all fairness to them, I have not had time to  try  all of their suggestions. It's likely that I will need to  to fiddle with the firmware. Otherwise, I will have to  replace the router.
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Craig BeckCommented:
I'd delete the question then, rather than just accept any answer.
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babyb00merAuthor Commented:
I'd delete the question then, rather than just accept any answer.

In general I would agree, but that has always gotten me into trouble. One time when I tried deleting a question, I was told by an irritated expert that being told that there is no answer is in fact a legitimate answer!? Consequently, I find myself trying to please everyone – which is not fair to anyone.
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Craig BeckCommented:
I understand babyb00mer but in this case the chosen answer was really more informational than 'the answer'.

You didn't get an answer that worked out so personally I'd have no issues with the question being deleted.
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gheistCommented:
Yes, I quicly repeated relevant parts of Wifi-N, namely that once WEP or WPA1 is seen client cards/drivers from 2014 onwards (like windows 8 and better) will downgrade to wireless-G
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