We actually use CA Arcserve for backups and they are running fine. The reason we want to do a Windows server backup is because our Virtual disks are showing a failed status, but the server is up and running with no noticeable issues. Dell said the only way to fix this is to backup everything, delete the virtual disks, create new ones, and restore everything. I know our CA Arcserve backups are working, but it worries me that the others are failing and I'd also like to have a second option.
The error we are receiving is "The request could not be performed because of an I/O device error. That is on the "system State" drive. Initially the exchange consistency check was failing. I fixed that buy moving corrupt mailboxes to a new mailbox database. Then the C drive was giving an I/O device error. I fixed that by shrinking the volume for the C drive, but I don't know how I would accomplish the same for the System state.... any suggestions?