Citrix AppCentre unable to discover
Hi experts,
I am new to an organisation, and I have discovered that the Citrix AppCentre has no servers discovered; and when I run through the wizard, it is unable to discover any servers (even itself) I get this:
I have been pointed to an article below, but I am here asking if anybody has seen this before, or run the process in the link below, maybe someone knows some knowledgeable information that would help when I attempt this, this evening.
http://support.citrix.com/article/CTX127922
Hopefully this is as straight forward as it sounds in the article above.
I am new to an organisation, and I have discovered that the Citrix AppCentre has no servers discovered; and when I run through the wizard, it is unable to discover any servers (even itself) I get this:
An unexpected error occurred. Check that the server name is correct, that the server is on, that Citrix XenApp is installed on this server, and that the Citrix MFCOM Service is running.
I have been pointed to an article below, but I am here asking if anybody has seen this before, or run the process in the link below, maybe someone knows some knowledgeable information that would help when I attempt this, this evening.
http://support.citrix.com/article/CTX127922
Hopefully this is as straight forward as it sounds in the article above.
ASKER
Hi CarlWebster
There is a possibility of an account that has been disabled, as I've had this with a few other services in the network, foolishly the previous IT lad set his own account to authenticate some stuff on the network..
How would I go about resetting this?
There is a possibility of an account that has been disabled, as I've had this with a few other services in the network, foolishly the previous IT lad set his own account to authenticate some stuff on the network..
How would I go about resetting this?
ASKER CERTIFIED SOLUTION
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ASKER
I resolved this issue myself.
Is the account your are logged in as a full farm administrator? If not, you can't run Discovery.
Has the account password for the account used to connect to the SQL database been changed? If so, you will need to go through the process of updating the connection information to use the new password.