Fax Line Issue - Dial Tone Operator

Help me think this through....

We have a fax machine that is attached to Line 2 to through a ComSwitch 5500 fax switch.

About 20 times a day the dial tone sounds from the fax machine and operator: "If you would like to make a call, please hang up and try your call again..." sounds UNDER the dial tone.

It's like something intermittently is picking up the line,

Faxes are being received and sent through that line without issue.

Where could the issue be coming from?  The ComSwitch defective?   The Fax Machine defective?
Why would there be a dial tone AND an operator message simultaneously?

This has to be something simple that I am missing.   Do I need to time travel to 1988 and find a fax-machine specialist?

Thanks,
muG
LVL 6
Kris MontgomeryAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Mark BullockQA Engineer IIICommented:
Is there a fax stuck in the send queue which has an invalid phone number?
0
Kris MontgomeryAuthor Commented:
Resolution was to replace the fax switch.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Kris MontgomeryAuthor Commented:
This was the exact solution.  Malfunctioning fax switch.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Telecommunications

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.