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cannot access files on laptop drive, have a usb/cable to connect to pc and have parted magic and windows cd..

MarcHelfand
MarcHelfand asked
on
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Last Modified: 2015-09-30
hi
ive got a screwed up drive i need to get the pictures/documents off of.
it was a windows 8.1 system that got locked into safe mode.

when i connected it to my pc using an adapter for laptop drive it said i need to format the drive...?
i put it back into laptop and and trying to run chkdsk /f on it now... but that gets an unspecified error... and exits, cnanor access c: in the command prompt.

basically, what can i do to save these docs before i reset from image...
i tried the parted magic and the file manager gets an error trying to mount the OS drive... i can see/mount the usb ext drive i wanted to copy the files off to, but it wont mount the drive.
any assistance is appreciated.
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