sword12
asked on
Citrix issue
hi
we have citrix xenapp 6.5
i have strange issue
one user once he turnoff his pc i got this status in citrix console . even if i tried to log off his session the same status comeback
any idea
please check the attached file
service.jpg
we have citrix xenapp 6.5
i have strange issue
one user once he turnoff his pc i got this status in citrix console . even if i tried to log off his session the same status comeback
any idea
please check the attached file
service.jpg
Can you try to disable the lingering settings and check. Some time lingering settings where cause the issue.
ASKER
no i cant rest the session once i rest it . it come back again
the lingering setting is disabled for this host . i apply no policy on this xenapp server
the lingering setting is disabled for this host . i apply no policy on this xenapp server
Session ID 0 is the console session. You can't kill that session without basically crashing the server. As far as I understand it, the only way to clear any disconnected session from session ID 0 is to reboot the server.
ASKER
my problem even after i restart the server this status comeback again only with this pc-159 only with this user
You may need to reset either or both the RDP and ICA Listeners. If that doesn't fix it, you may then need to delete and recreate the Listeners.
ASKER
sorry i don't know how to restart RDP and ICA Listeners can tell me how
SOLUTION
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ASKER
thanks Carl
so i have to go to every xenapp server and restart or recreate the ICA Listener ?
so i have to go to every xenapp server and restart or recreate the ICA Listener ?
ASKER CERTIFIED SOLUTION
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Thanks
Mark