We help IT Professionals succeed at work.
Get Started

Samsung Tablet Failing To Start

263 Views
Last Modified: 2015-09-04
I'm trying to help the granddaughter of a coworker who is crying because her tablet won't start and her mother can't afford a new one. I know very little about tablets. She's obviously dropped it as there is a major network of cracks over about 1/3 of the left side. But she claims it had been working fine until last night. When I plug it into my UPS and press what I believe to be the On button (top left) a battery icon appears, repeatedly loads 5 stages of gold colored charges and then eventually either goes Off or to a sleep state. When I press the On button the battery icon appears again, continuing to seem to be loading a charge. I will let it remain for an hour or so. Appreciate any help to stop her tears. :)
Comment
Watch Question
CERTIFIED EXPERT
Most Valuable Expert 2015
Commented:
This problem has been solved!
Unlock 1 Answer and 9 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE