HP Proliant ML350 Gen9


We have a new server for a client, ML350 G9 running Windows Server 2012 R2 - the issue we are having is that every now and again when we reboot the server it shows the Windows Boot Manager and until we press enter to select "Windows Server 2012" it just hangs there.

The Startup and Recovery options under System are set to Default - Windows Server 2012 and the tick box is showing - Time to display list of operating system - that's set to 30 seconds.

The boot order is right on the server bios also.

Any ideas

Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Norm DickinsonGuruCommented:
Try unplugging any USB devices other than mouse and keyboard as a test to see if it being caused by an external device?

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Since you probably don't have any other boot options anyway, I'd turn the timer down to zero so that the boot menu shouldn't even show up.
ryank85Author Commented:
Norm, we have the server connected to a KVM switch, I have just tested the server with the main monitor cable and keyboard and mouse direct and it's not happened since - how odd
Acronis True Image 2019 just released!

Create a reliable backup. Make sure you always have dependable copies of your data so you can restore your entire system or individual files.

Norm DickinsonGuruCommented:
Then I believe you have the problem narrowed down and can either work with the KVM manufacturer or HP to find a compatibility resolution, or consider a different KVM or directly connection for those peripherals. Or just live with it, knowing what the issue is.

I'm not familiar enough with your environment to know which way to go.
Gerwin Jansen, EE MVETopic Advisor Commented:
Any options in the bios that you can set so it doesn't wait for mouse of keyboard presence?
it looks like the kvm switch appears on top in the bios boot options...
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2012

From novice to tech pro — start learning today.