3840x2160 (4k) monitor resolution issues

I just got a new laptop and having issues with the screen resolution.

At first glance things look normal/good. The desktop has normal sized icons, etc and things appear to be normal.

But when I start using certain applications, some things are way too tiny. For example, in one program the application menus are so tiny I can barely see them. In another program (VMWare Workstation), the guest OS is a tiny square in the middle. After logging in and with the vmware tools the guest OS does expand but then it has the same issue as some of my apps (menus are tiny)


What I don't understand is why I'm unable to lower my screen resolution to something non-native. When I do, all my icons are huge on my desktop, but NOTHING else really changes (the same apps I'm having trouble with are still tiny)

I believe the issue is that some apps aren't updated or designed yet to support 4k resolution, but so then what is the work-around if lowering my screen resolution doesn't even help?

I also tried editing the properties of the .exe of these programs under "Compatibility" and enabling the setting "Disable display scaling on high DPI settings" but having this enabled or disabled makes no visible difference at all.
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VasAsked:
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JohnBusiness Consultant (Owner)Commented:
I cannot answer directly about the large resolution because I do not have such a monitor.

For Windows 10, right click on the Desktop and select Display. In the Display window, click on Advanced Display Settings and then Advanced sizing of text. Here you can set Icon and other item text size larger without scaling the screen. I set mine to 9 point (default is 8) and that helps a lot.

For VMware , you definitely need Tools installed. I just upgraded to Version 12 (Workstation) today and I am updating tools in all my machines. Make sure your guest fills the VMware Window and, indeed, in your setup I would NOT use VMware full screen. Make it a smaller window, fit the guest (View function in Workstation) and use the idea about to change text sizes of icons and other text settings.

Most any application can vary the view size and use your applications Windowed, not full screen.

Most of the above should have application to your particular situation.  Please let us know.
JohnBusiness Consultant (Owner)Commented:
Make sure you are using VMware Workstation V12 (just out a day or two ago). The "What's New" in the VMware.com product description says Workstation V12 has been optimized for 4k monitors.
McKnifeCommented:
A laptop screen with 4k resolution? This is still rare and unwanted results with some programs should be expected.
Please open windows explorer and paste
Control Panel\Appearance and Personalization\Display
into the address bar. You will arrive at the different scaling options you have and see if that improves your situation. Also, you could lower the overall resolution to full HD (1920x1080) which is only a quarter of 4k, but might look better to you. It will look perfectly sharp.

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VasAuthor Commented:
Wow this is really hell.

Appreciate the suggestions posted so far but nothing is fully resolving the problem.  When I change the scaling, programs that I didn't have issues with earlier and now too large, but the programs I did have issues earlier have absolutely no change AT ALL.

I can't understand how no matter what changes I make (scaling, system resolution, etc) those same applications still display EXACTLY as before (tiny tiny menus for example).  They are completely ignoring the screen resolution I set (I tested 1920x1080)

If I could at least just set my entire system to 1920x1080 and leave it as that for now I'd be happy, but somehow certain applications ignore this.
VasAuthor Commented:
UPDATE - I may be making some progress with this combination:

- my display resolution set to 1920x1080
AND
- editing the properties of the .exe of these programs under "Compatibility" and enabling the setting "Disable display scaling on high DPI settings"


With BOTH those settings, the DPI setting in compatibility is working. However if I leave my display settings to 4k disabling DPI scaling makes no difference.



At 1920x1080 things aren't as crisp and with the DPI setting that way the menus are too big in some cases. I'm still playing around with this now though.
JohnBusiness Consultant (Owner)Commented:
You mentioned Windows 10 . Did you purchase Windows 10 pre-installed or did you upgrade after purchase?  

Is there a Video driver update available? And also Chipset and BIOS update available?
VasAuthor Commented:
It was a new Lenovo system that offered me Windows 10 upgrade when I turned it on, so this was an upgrade.

I know the NVidia drivers automatically checked for updates and I installed the latest drivers through that.

But you have a good point that maybe I need to also download all Windows 10 drivers from Lenovo.


I'm seeing a driver called "Intel VGA Driver for Windows 10 (64-bit) ",   I don't need that since I have NVidia right?


I see a Win 10 chipset driver I'm going to download that shortly too and see if it helps.
JohnBusiness Consultant (Owner)Commented:
Nvidia (and Radeon) have not bee swift with Windows 10. I have an Intel video card in my ThinkPad X230 and Intel has been swifter with Windows 10.

Correct . Don't use the Intel driver. Go to the Lenovo Support site and look for an Nvidia update
McKnifeCommented:
While you try things, please remember that scaling changes might sometimes not fully apply unless you logout and back in.
VasAuthor Commented:
Thanks for the help John and McKnife.  I installed the Windows 10 Nvidia driver. It didn't help but I did notice a change (my desktop icons were small too after the installation at the 4k resolution)

In the end what I did so the system is usable is:

- System Resolution:  1920x1080

- Display Scaling: 125% or 150% (default was 250%).  

- For apps that still load too small:  Compatibility Tab of application -> check box "Disable display scaling on high DPI settings"


The screen isn't as crisp as the native 4k resolution, but I don't see much of a choice, This is the only combination that works with everything.  

I still don't get why having the resolution at 4k and increasing the scaling to make things larger doesn't work with some apps, they are tiny whether or not I use the compatibility setting.
JohnBusiness Consultant (Owner)Commented:
@nathaliev - Thanks for the update and I was happy to help.
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