asked on

Blue Screen

System is a Del Precision m6800, which has been giving me some issues. So I decided to go in msconfig, boot, & under boot options clicked to select safe mode. Well now every time system boots it Blue Screens, I'm unsure how to make it boot regularly (not in safe mode) as i can't get past Blue Screen. System is encrypted with Check Point FDE, I've attempted to use Last Known Good Configuration, Selected Boot Windows Normally & because I checked that box before i rebooted it wants to continue to try to boot in safe mode. The driver is Blue Screening is amdkmpfd.sys

Thank You

Amitabh Singh

hi
I will recommend you to try to boot in last know good configuration if possible, else boot in safe mode go to device manger enabled show hidden driver and check and disable the problematic driver and reboot your system

ASKER CERTIFIED SOLUTION

nobus

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☠ MASQ ☠

You can disable safe mode at boot using the command prompt

If you have any bootable Win7 media boot from that & choose the Repair your computer option > System Recovery Options > Command Prompt (or if the PC boots to "safe mode with command prompt" without bluescreening do that).

Check the default name of the Windows 7 installation by running the command

bcdedit /enum

Make a note of the value for Windows Boot Manager: default

Then use the command

bcdedit /deletevalue {default} safeboot (replacing the word "default" with the value you've noted.

When you hit enter you should get no error messages

Safe mode at boot will now be swirched off and unticked in MSCONFIG

ManieyaK_

ASKER

Thanks for the comments on this.

nobus

is your problem solved?

ManieyaK_

ASKER

No - When I boot from installation DVD, Select Repair your computer option > System Recovery Options > Command Prompt and enter the suggested command it States "The Boot Configuration data store could not be opened. The requested system device cannot be found." I'm thinking this is due to fact that this drive is encrypted with Check Point FDE? Also I attempted to boot to Last Known Good Configuration same result, nor am I able to boot Safe Mode with command prompt.

Thanks nobus

nobus

ah the blessings of encrypted drives...
you did test the ram and disk i suppose? if not, do so

ManieyaK_

ASKER

nobus - I was able to mount the drive to another machine, decrypt with Check Points Mount Utility. removed the previous problem driver amdkmpfd.sys. Now it blue-screens when trying to load ClassPNP.sys

Any thoughts?

Thanks

nobus

post the dmp file plse