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Printer redirection doesn't work in citrix xenapp, why?

Last Modified: 2015-09-15
This is the newly-setup Citrix Xenapp 6.5 server. During the setup, roles chosen to install include, Xenapp, License server, web interface. After that, few applications were published and users can access them without problem. However, users told me that they seems not seeing their printers when they attempt to print, why? How to solve it?

thanks in advance.
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