Need help with Acer ZS600G All In One Desktop.

My screen stays black when I turn it on. I can hear it running as usual. I did a lot of suggestions they say online. I opened up the computer and removed and cleaned everything. My uncle knows a lot about computers looked at it also and said everything seemed fine. He tested everything. I have only had the computer for one year and a half. It was brand new.
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
It would appear the monitor is not turning on. Do you have a monitor outlet socket on the back (about a 15 pin socket)?  Turn off, hook up an external monitor and see if that comes on.  If you only have an HDMI output, use that.
I think that system has an HDMI out
Connect that port to your TV and see if you get video that way
You may have a bad inverter or something in the unit
If it is that new I'd first check on warranty and if it is still under warranty have it replaced or repaired by the re-seller or manufacturer. Doing things yourself can result in the warranty being voided.

If you for example bought it in Europe You should be entitled to at least 2 Years warranty (at least that is the case in most parts of Europe).

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Starlight20Author Commented:
When I plug hdmi cord to the tv from the computer nothing shows. That's probably what it is. My warranty was only for a year so I'll just try to have it fixed at a computer shop. Thank ya'll for answering. I appreciate it.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.