One Macbook user with appropriate rights cannot access a folder on Windows server network drive.

Our network files are on Windows 2003 servers.
We have several MacBook Pros accessing those network drives for shared files. When I tried to set up a MacBook for a new employee I found even he already has a appropriate permission he just cannot access a certain folder. (He has no problem accessing other network folders.) However, when he logs in to a different MacBook he wouldn't have this issue.
I assume the issue is in that particular MacBook holding up some corrupt credential for something like that. I shut down the MacBook and clear the credentials in the key chain, still to no avail. What could be wrong? please help.
CastlewoodAsked:
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PostQCommented:
Possibly missing a certificate download to the problem MAC ?   (Depends how locked down your devices and network are.)

We have also had folder access issues if the MAC user was in an AD group.  If we added just the user name on the folder he could access it.
CastlewoodAuthor Commented:
what kind of certificate you talked about?
PostQCommented:
If you have not setup any Active Directory certificates for use with other MACs then it may not be a problem.

https://support.apple.com/en-us/HT204602

Have you had another user try to use the problem MAC to see if they are restricted from that folder?

Could also be an OS version issue if an upgraded MAC.  Seems this can be random.
https://discussions.apple.com/thread/5468294

Possibly search the apple kb with your OS version and accessing share issues

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CastlewoodAuthor Commented:
It ended up to be the LIST permission not recognized in that MAC. So I created a shortcut bypassing the previous folders and it works.
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