Can not log in to VM

Hi Experts,

I.T. guys having problems at work today, thought I would tell you the problem to see if you can make my suggestions tomorrow look intelligent.

Windows 2008r2 VM running on ESXi4.0. After it starts and an admin tries to log in it hangs on "Please wait for the user profile service" with a rotating wait icon.

In this state can not obtain an Remote Desktop Connection.

When restarted in Safe Mode with Networking Admin can log in.

Any ideas?
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Does this happen to all users ?

Has it recently updated Windows ?

Restore a good backup, or load last known good configuration as a last resort.
DColinAuthor Commented:
Yes it happens to all users.

No windows has not updated recently.

A days work will be lost from backup so this would have to be a last resort.
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
You could always restore the backup, and then attach the old disks from the virtual machine, and use robocopy, to copy the latest data/updated data from the broken VM to the restored backup, this procedure will be quicker than fixing a broken VM.

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