Ricoh MP 301
Systech Admin
Kindy check the SMTP settings are correct and it is authenticated. You will need to contact your exchange or mail admin
You say "intermittent".
Is this failure one that occurs on an email destination to which it sometimes succeeds? Or is it more like "it works for most email destinations, but not these other ones, where it never succeeds" -- that would be a telling clue.
Is this failure one that occurs on an email destination to which it sometimes succeeds? Or is it more like "it works for most email destinations, but not these other ones, where it never succeeds" -- that would be a telling clue.
ASKER
jmcg,
When it works, it sends to all destinations.
When it works, it sends to all destinations.
Hello
Refer to the guides below for setting up scan to mail again
http://m.youtube.com/watch?v=mD3FT2CVqI8
http://support.ricoh.com/bb_v1oi/html/oi/re/model/mp301/mp301en.htm
Of course you will use your own network settings
Refer to the guides below for setting up scan to mail again
http://m.youtube.com/watch?v=mD3FT2CVqI8
http://support.ricoh.com/bb_v1oi/html/oi/re/model/mp301/mp301en.htm
Of course you will use your own network settings
Make sure that you are not getting conflicting ip addresses on your network. If there is another computer trying to use the ip address that the ricoh is on, the printer will not work.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
DNS was the culprit.