Problem signing up to become a reseller for Office 365
Hi,
I am in the process of signing up our company to be a partner/reseller of Office 365. I've made my way through the steps outline here:
https://blog.cortanadesign.com.au/2015/04/21/microsoft-partner-network-resell-and-or-offer-free-trials-for-office-365/
However, the problem I'm running into is when I attempt to login to Office 365 using my Microsoft Partner account, I receive the following error:
Sorry, that didn't work
You signed in with your Microsoft account
Sign out of your Microsoft account and sign in with the Office 365 user ID assigned to you by your work or school.
Sign in with the Office 365 user ID assigned to you by your work or school. It looks like ellen@contoso.com, ellen@contoso.edu, or ellen@contoso.onmicrosoft.
If you still have trouble signing in, contact your admin.
I've also tried creating a new Microsoft login account and I still get the same message. Do I need to purchase Office 365 to obtain a login account BEFORE I can become a reseller? That seems silly (just like trying to figure out Microsoft's licensing mess), but that looks like it may be the only option.
Any one else have any insight on this?
Thank you
I am in the process of signing up our company to be a partner/reseller of Office 365. I've made my way through the steps outline here:
https://blog.cortanadesign.com.au/2015/04/21/microsoft-partner-network-resell-and-or-offer-free-trials-for-office-365/
However, the problem I'm running into is when I attempt to login to Office 365 using my Microsoft Partner account, I receive the following error:
Sorry, that didn't work
You signed in with your Microsoft account
Sign out of your Microsoft account and sign in with the Office 365 user ID assigned to you by your work or school.
Sign in with the Office 365 user ID assigned to you by your work or school. It looks like ellen@contoso.com, ellen@contoso.edu, or ellen@contoso.onmicrosoft.
If you still have trouble signing in, contact your admin.
I've also tried creating a new Microsoft login account and I still get the same message. Do I need to purchase Office 365 to obtain a login account BEFORE I can become a reseller? That seems silly (just like trying to figure out Microsoft's licensing mess), but that looks like it may be the only option.
Any one else have any insight on this?
Thank you
ASKER
Yes, we are a MS partner and have the Action Pack. So we need to purchase a business plan of Office 365 in order to finish this? Can I just purchase one mailbox for a month to get the account created so I can enter my internal-use 365 partner license?
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ASKER
Right, I went through that and when i click the link in the "special instructions" it gives me the error in my post
Does it at least get you to the screen where you enter the product key?
ASKER
It does. Once I enter the key and move forward it gives me the error
If I were you, I'd call Microsoft and have them check on your account. Maybe something wasn't setup properly.
ASKER
Thanks for the help. I tried once more using the link you provided and it went through this time. I'm not seeing the "partner" link anywhere. Where do I go now?
Maybe there's a slight delay on Microsoft's end in getting this all setup. Perhaps there is some human component required to approve new accounts? Just a guess?
What step are you stuck on in that link I sent? After you enter the product keys it should take you to a screen where you can start setting up accounts. I have no way of seeing myself since I don't have a key.
What step are you stuck on in that link I sent? After you enter the product keys it should take you to a screen where you can start setting up accounts. I have no way of seeing myself since I don't have a key.
ASKER
Sorry for the delay. This is still a problem.
After I finished with the process in the link you posted, I'm able to create users internal to me, but I'm not seeing a "Partner" portal/link on the admin page. I'm also not seeing a "Building your business" portal...
Apparently I should be seeing one of these as specified here:
https://blogs.office.com/2014/01/28/introducing-the-new-office-365-partner-admin-center/
Thanks
After I finished with the process in the link you posted, I'm able to create users internal to me, but I'm not seeing a "Partner" portal/link on the admin page. I'm also not seeing a "Building your business" portal...
Apparently I should be seeing one of these as specified here:
https://blogs.office.com/2014/01/28/introducing-the-new-office-365-partner-admin-center/
Thanks
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ASKER
I called Microsoft and figured it out. There is apparently another "License Key" under cloud services for "Partner Activation." Then it gives you a link to click on that links your partner account to your Office 365 account. Thank you for all your help
ASKER
Called Microsoft to resolve the issue
Glad you got it working! They could make it a little easier.
I used to work for a company that was a partner and we resold Office 365. This was a couple years ago when it was first getting off the ground and we had quite a few issues. I hope it's a lot better now.