Problem signing up to become a reseller for Office 365


I am in the process of signing up our company to be a partner/reseller of Office 365. I've made my way through the steps outline here:

However, the problem I'm running into is when I attempt to login to Office 365 using my Microsoft Partner account, I receive the following error:

Sorry, that didn't work
You signed in with your Microsoft account
Sign out of your Microsoft account and sign in with the Office 365 user ID assigned to you by your work or school.  
Sign in with the Office 365 user ID assigned to you by your work or school. It looks like,, or
If you still have trouble signing in, contact your admin.

I've also tried creating a new Microsoft login account and I still get the same message. Do I need to purchase Office 365 to obtain a login account BEFORE I can become a reseller? That seems silly (just like trying to figure out Microsoft's licensing mess), but that looks like it may be the only option.

Any one else have any insight on this?

Thank you
OAC TechnologyProfessional NerdsAsked:
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William FulksSystems Analyst & WebmasterCommented:
So is your company a MS partner already? I know you have to take some kind of exam and make a purchase (action pack) to get in on that. And YES you need to use Office 365 if you plan to resell it.

I used to work for a company that was a partner and we resold Office 365. This was a couple years ago when it was first getting off the ground and we had quite a few issues. I hope it's a lot better now.
OAC TechnologyProfessional NerdsAuthor Commented:
Yes, we are a MS partner and have the Action Pack. So we need to purchase a business plan of Office 365 in order to finish this? Can I just purchase one mailbox for a month to get the account created so I can enter my internal-use 365 partner license?
William FulksSystems Analyst & WebmasterCommented:
If you bought the Action Pack if should have what you need. See if this helps:

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OAC TechnologyProfessional NerdsAuthor Commented:
Right, I went through that and when i click the link in the "special instructions" it gives me the error in my post
William FulksSystems Analyst & WebmasterCommented:
Does it at least get you to the screen where you enter the product key?
OAC TechnologyProfessional NerdsAuthor Commented:
It does. Once I enter the key and move forward it gives me the error
William FulksSystems Analyst & WebmasterCommented:
If I were you, I'd call Microsoft and have them check on your account. Maybe something wasn't setup properly.
OAC TechnologyProfessional NerdsAuthor Commented:
Thanks for the help. I tried once more using the link you provided and it went through this time. I'm not seeing the "partner" link anywhere. Where do I go now?
William FulksSystems Analyst & WebmasterCommented:
Maybe there's a slight delay on Microsoft's end in getting this all setup. Perhaps there is some human component required to approve new accounts? Just a guess?

What step are you stuck on in that link I sent? After you enter the product keys it should take you to a screen where you can start setting up accounts. I have no way of seeing myself since I don't have a key.
OAC TechnologyProfessional NerdsAuthor Commented:
Sorry for the delay. This is still a problem.

After I finished with the process in the link you posted, I'm able to create users internal to me, but I'm not seeing a "Partner" portal/link on the admin page. I'm also not seeing a "Building your business" portal...

Apparently I should be seeing one of these as specified here:

William FulksSystems Analyst & WebmasterCommented:
You need to call Microsoft and have them look at your account and tell you what's missing.
OAC TechnologyProfessional NerdsAuthor Commented:
I called Microsoft and figured it out. There is apparently another "License Key" under cloud services for "Partner Activation." Then it gives you a link to click on that links your partner account to your Office 365 account. Thank you for all your help
OAC TechnologyProfessional NerdsAuthor Commented:
Called Microsoft to resolve the issue
William FulksSystems Analyst & WebmasterCommented:
Glad you got it working! They could make it a little easier.
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