Damian Gardner
asked on
WSUS Server on Windows 2008 R2 stopped updating clients
Our WSUS server just suddenly stopped updating clients over the last week or two. We also had Microsoft fix some active directory problems on our network in the same time frame, but not sure if this affected it. the symptom is the clients do not receive any new updates, in spite of hundreds of updates waiting on the server.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
how the gpo configured? notify to download? notify to install?
what time is it supposed to check? is it a certain day or every day?
what time is it supposed to check? is it a certain day or every day?
ASKER
Here's the GPO setting:
Windows Components/Windows Updatehide
Policy Setting Comment
Allow Automatic Updates immediate installation Enabled
Automatic Updates detection frequency Enabled
Check for updates at the following
interval (hours): 1
Policy Setting Comment
Specify intranet Microsoft update service location Enabled
Set the intranet update service for detecting updates: http://lacoad1
Set the intranet statistics server: http://lacoad1
(example: http://IntranetUpd01)
Windows Components/Windows Updatehide
Policy Setting Comment
Allow Automatic Updates immediate installation Enabled
Automatic Updates detection frequency Enabled
Check for updates at the following
interval (hours): 1
Policy Setting Comment
Specify intranet Microsoft update service location Enabled
Set the intranet update service for detecting updates: http://lacoad1
Set the intranet statistics server: http://lacoad1
(example: http://IntranetUpd01)
ASKER
I found another GPO object with other update settings that are being applied as well:
Windows Components/Windows Updatehide
Policy Setting Comment
Allow Automatic Updates immediate installation Enabled
Automatic Updates detection frequency Enabled
Check for updates at the following
interval (hours): 1
Policy Setting Comment
Configure Automatic Updates Enabled
Configure automatic updating: 4 - Auto download and schedule the install
The following settings are only required
and applicable if 4 is selected.
Scheduled install day: 0 - Every day
Scheduled install time: 12:00
Policy Setting Comment
No auto-restart with logged on users for scheduled automatic updates installations Enabled
Re-prompt for restart with scheduled installations Enabled
Wait the following period before
prompting again with a scheduled
restart (minutes): 60
Policy Setting Comment
Specify intranet Microsoft update service location Enabled
Set the intranet update service for detecting updates: http://lacoad1
Set the intranet statistics server: http://lacoad1
(example: http://IntranetUpd01)
Policy Setting Comment
Turn on recommended updates via Automatic Updates Enabled
Windows Components/Windows Updatehide
Policy Setting Comment
Allow Automatic Updates immediate installation Enabled
Automatic Updates detection frequency Enabled
Check for updates at the following
interval (hours): 1
Policy Setting Comment
Configure Automatic Updates Enabled
Configure automatic updating: 4 - Auto download and schedule the install
The following settings are only required
and applicable if 4 is selected.
Scheduled install day: 0 - Every day
Scheduled install time: 12:00
Policy Setting Comment
No auto-restart with logged on users for scheduled automatic updates installations Enabled
Re-prompt for restart with scheduled installations Enabled
Wait the following period before
prompting again with a scheduled
restart (minutes): 60
Policy Setting Comment
Specify intranet Microsoft update service location Enabled
Set the intranet update service for detecting updates: http://lacoad1
Set the intranet statistics server: http://lacoad1
(example: http://IntranetUpd01)
Policy Setting Comment
Turn on recommended updates via Automatic Updates Enabled
ok...do those settings appear on a client if you do gpresult /h report.html ?
you said there are hundreds of updates waiting on the server...when was the last time updates were installed?
and if it started happening the last week or two, what changed? what was the AD issue?
you said there are hundreds of updates waiting on the server...when was the last time updates were installed?
and if it started happening the last week or two, what changed? what was the AD issue?
ASKER
The hundreds of updates was because I had not told the server what to do with them yet - it had been a few weeks since I last checked. they had built up to about 400 "waiting". Once I approved most of them for the various client and serve groups, that's when I saw the problem arise, where after waiting for 2 days, no machines had taken any of the new updates. Not sure when it happened, but it is sometime in the last month. 2 weeks ago, we had Microsoft clean up our AD, because there were old, orphaned entries in the registry on both AD servers. they also found a NIC card bindery order issue that they said could possibly cause the AD machine to "freeze up", which is what we were experiencing. those were the main 2 things they did. Where do I find the "report.html" after it creates it?
thanks
thanks
ASKER
I found the report file - it looks like they do show up:
Windows Components/Windows Update
Policy
Setting
Winning GPO
Allow Automatic Updates immediate installation Enabled Notebook Users
Automatic Updates detection frequency Enabled Notebook Users
Check for updates at the following
interval (hours): 1
Policy
Setting
Winning GPO
Configure Automatic Updates Enabled Notebook Users
Configure automatic updating: 4 - Auto download and schedule the install
The following settings are only required
and applicable if 4 is selected.
Scheduled install day: 0 - Every day
Scheduled install time: 12:00
Policy
Setting
Winning GPO
No auto-restart with logged on users for scheduled automatic updates installations Enabled Notebook Users
Re-prompt for restart with scheduled installations Enabled Notebook Users
Wait the following period before
prompting again with a scheduled
restart (minutes): 60
Policy
Setting
Winning GPO
Specify intranet Microsoft update service location Enabled Notebook Users
Set the intranet update service for detecting updates: http://lacoad1
Set the intranet statistics server: http://lacoad1
(example: http://IntranetUpd01)
Policy
Setting
Winning GPO
Turn on recommended updates via Automatic Updates Enabled Notebook Users
Windows Components/Windows Update
Policy
Setting
Winning GPO
Allow Automatic Updates immediate installation Enabled Notebook Users
Automatic Updates detection frequency Enabled Notebook Users
Check for updates at the following
interval (hours): 1
Policy
Setting
Winning GPO
Configure Automatic Updates Enabled Notebook Users
Configure automatic updating: 4 - Auto download and schedule the install
The following settings are only required
and applicable if 4 is selected.
Scheduled install day: 0 - Every day
Scheduled install time: 12:00
Policy
Setting
Winning GPO
No auto-restart with logged on users for scheduled automatic updates installations Enabled Notebook Users
Re-prompt for restart with scheduled installations Enabled Notebook Users
Wait the following period before
prompting again with a scheduled
restart (minutes): 60
Policy
Setting
Winning GPO
Specify intranet Microsoft update service location Enabled Notebook Users
Set the intranet update service for detecting updates: http://lacoad1
Set the intranet statistics server: http://lacoad1
(example: http://IntranetUpd01)
Policy
Setting
Winning GPO
Turn on recommended updates via Automatic Updates Enabled Notebook Users
ASKER
Anything more Seth? Anybody else have any ideas?
thanks
thanks
ASKER
Didn't find the solution, but need to close the case. thanks for the effort.
ASKER
thanks