Explorer right click crash

pgm554
pgm554 used Ask the Experts™
on
I have a Server 2008r2 that I inherited and every time I do I right click ,I get an explorer crash.
I can't use the run as admin ,so I need to figure out what is going on.
If I right click on the disk,the same thing.
From what I read it has something to do with a context extension ,but even if I boot into safe mode it still occurs.

Any suggestions?
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McKnife
Distinguished Expert 2018

Commented:
Seen this many times. Take this software, disable all context menu entries, see if it works (it will :) ), then re-enable them one by one to find the bad guy. http://www.nirsoft.net/utils/shexview.html
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Also for sure run System File Checker as this can address built in Windows functions.

Open cmd.exe with Run as Administrator and run SFC /SCANNOW twice. Close out and then (when convenient) restart the Server as soon as you can.
Kash2nd Line Engineer

Commented:
make sure its fully up to date.
Commented:
Weird one ,after looking at the crashes ,there was a dll being called tmdshell 64x.dll that was being called to a path on the D drive.
I moved it to another location and the crashes stopped.
I had to remove the old Trend ,but didn't have the password ,so I had to use the Trend tools to uninstall,but apparently they don't work so well.
pgm554

Author

Commented:
Trend Micro issues.

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