Windows 10 does not find my HDD

I have now tested Win10 for a few hours and I don´t like it so far.  The most aggravating point is that my 2 other HDDs are not recognized by Win10.  They can be found in BIOS and if I boot my old HDD with Win7 system.  This means that I have to fallback to my Win7 system in my daily work.  There are also a lot of other annoying things.  The login window is a mess. I can hardly enter my password.  On a lot of places text is overlapping each other.  Windows update has disappeared from Control panel an is moved to Settings and it is not clear how to interpret the choices. The layout is miserable.
proman562002Asked:
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Benjamin VoglarIT ProCommented:
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McKnifeCommented:
Since you don't mention if those 2 drives are connected to the same hard drive controller or a different one, it should be your first step, to find that out.

-If a different one - look into device manager to see if win10 has any unrecognized devices
-if the same one - it should of course work. Look into disk management to see whether those drives might be simply missing their drive letters and add those.
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noxchoGlobal Support CoordinatorCommented:
Could you please give more details? Where does it not see the drives? In Windows 10? Have you tried to assign a drive letter to "missing drive"? Right click on Computer - Manage - Disk Management. Check if you have there drives with no drive letter assigned. If one found then right click on a partition - Assign drive letter. It will then appear in Windows Explorer.
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rindiCommented:
If text overlaps or doesn't look right, go to the PC's drivers download site and check whether there are Windows 10 drivers available, particularly for the chipset and graphic card. If there are such drivers, download them and then first install the chipset, reboot, and then the graphic card drivers. If there are no drivers for Windows 10, try the Windows 8.1 drivers instead. If your graphic card uses an nVidia or AMD GPU, and the PC manufacturer's site doesn't have a Windows 10 driver for it, you can also go to the AMD or nVidia sites to check if they have Windows 10 drivers for your GPU.

After that reboot and check whether things are better.

Also make sure you select the maximum native resolution for your display in the Display settings (Advanced display settings), and you can also use the slider for change the size of text.... if things are too small.
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JohnBusiness Consultant (Owner)Commented:
The Windows 7 machine may have been too old to be a good candidate for upgrading. In addition to the drivers rindi suggested, also try upgrading BIOS in case there were changes there.

I upgraded a newer Windows 8.1 laptop and immediately after upgrade I have to update Video, Chipset, Auto Scroll and four or five other drivers.

So do go to the manufacturer's support site and update every driver that is available.
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proman562002Author Commented:
Hi!

Motherboard:  ASUS P8Z68-V PRO/GEN3  
Sound: Internal
Systemdrive: SSD Samsung 850 EVO
Video: Nvidia Geforce 560
Monitor: Samsung Syncmaster 216rw
HDD:  2 SATA connected to the motherboard
OS:  Win7 Ultimate SP1 first installation 2012-05-16  

I have installed the latest driver for my videocard and also installed all available Windows10 updates.  The system can now find my HDDs, so that problem is solved.

The rest of the problems persist.  I have noticed that the monitor driver is a generic PnP driver and not the samsung driver.  There is information that the samsung driver could not be migrated.  Could that be the cause of the problem.  I can not find any driver at all for my monitor at the samsung web site.
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JohnBusiness Consultant (Owner)Commented:
The monitor driver is a different beast than the video drivers on most machines. But a generic monitor driver could cause display problems.

Try a different monitor to see if this is the issue.
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rindiCommented:
If it is a syncmaster 216bw, then it's resolution is 1680x1050. Is your resolution set to that? If it is, the monitor driver should not matter. Otherwise just set your resolution to 1680x1050.
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nobusCommented:
did you see the drives in disk management, as Noxcho asked  you to check above?
are you sure they are connected ok?  you can also swap cables,, and sata ports for testing
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McKnifeCommented:
@nobus disks are there now, that part is solved.

About the screen driver: it will definitely not influence text layout or scaling. If the resolution is ok, no screen driver is needed but the generic one will do.
You need to describe your problem with "overlapping" in detail.

Since windows 8.x there are scaling capabilities in windows that have produced several unwanted side effects in the past.
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nobusCommented:
ok - in case it's needed here the driver, but latest is for Vista, so i doubt it will help
http://www.samsung.com/us/support/owners/product/216BW
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proman562002Author Commented:
Hi!
The monitor resolution is set to 1680x1050.

I am trying to attach a video that illustrates the problem with text mismatch and overlap.

But I don´t succeed.  The uploading window is just flashing  "UPLOADING...." for ever.

Any suggestions?
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JohnBusiness Consultant (Owner)Commented:
Try a lower resolution to see if that works.

By the way, you said we solved the original question because you can now find the hard drive.  You may wish to split the question in two.
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rindiCommented:
Why a video? Doesn't a screenshot or photo or two of the display do? Videos usually take too much time to watch and don't add any useful additional info, and they use too much bandwidth.
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proman562002Author Commented:
The problem can best be described by a video. The behaviour is so special so it has to be animated in order to understand.
The video is a .flv-file 10MB 80 seconds.  I can not see that it doesn´t follow the upload rules.  The 80 seconds give more information than looking at several snapshots for 10 minutes.

Simply speeking can anybody explain why I can´t upload such a video?
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JohnBusiness Consultant (Owner)Commented:
There is not a direct video upload capability so far as I know. Also it is a very different question than you asked.
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McKnifeCommented:
Sometimes it's an upload applet that has problems with particular browsers. The rules say .flv is allowed, so it should work.
Try a different browser.

I also vote for making that a new question.
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rindiCommented:
I don't think it needs to be another Question, as he mentioned that issue in the actual Question. But the two issues aren't really related, so it would have had to have been 2 Questions to begin with, strictly speaking.
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proman562002Author Commented:
Hi!

The ExpExch-support told me that the .flv-file should be possible to upload according to the rules.  May be there is a bug.

Anyway I have now put a .wmv-file in a zip-file with succes.  It is 170 seconds.  The transparent panel that occurs in the video looks like the Areo interface. Is that available i Win10.
Compilation2-3-compr.zip
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nobusCommented:
it looks like a case where there are not enough resources free, like ram, or slow cpu
what system is this??
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rindiCommented:
More likely a driver problem. Where did you get the drivers and which ones did you install?
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proman562002Author Commented:
I have declared the hardware configuration in an earlier comment, but here it is again.

Motherboard:  ASUS P8Z68-V PRO/GEN3  
Sound: Internal
Systemdrive: SSD Samsung 850 EVO
Video: Nvidia Geforce 560
Monitor: Samsung Syncmaster 216rw
HDD:  2 SATA connected to the motherboard
Memory: 16GB
OS:  Win7 Ultimate SP1 first installation 2012-05-16  

I have used Intel Driver Update Utility but got the response "No drivers were detected for your product"
I don´t know what it means.  I have included what the FAQ says.
DSC_0016.JPG
DSC_0017.JPG
DSC_0018.JPG
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nobusCommented:
imo it means the drivers are up to date - and yes you should have more than enough resources

you can run msconfig, and select the startup tab - then click disable all
reboot and test to see if it is better or not, to check if any of the startups is the cause
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rindiCommented:
I know you posted the specs, but I asked where you downloaded the driver. Don't use any update utility for that. Download them directly from your PC manufacturer's website, where you can select your PC model and then should be able to select the OS, then download the newest drivers for your PC and that OS. If the PC was custom built from parts, and isn't a particular model, then go to each part's website and download the drivers for that part, for example for the mainboard and for the video card.

Also, you mention an NVidia card, but your mainboard also includes integrated onboard Graphics. So if after you have made sure you have installed all the correct drivers for your system, and you still have the same issues, you could try using the onboard Video outputs for your display rather than the NVidia card. The internal GPU probably is an Intel
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proman562002Author Commented:
Hi!

Updated PC-spec

Motherboard:  ASUS P8Z68-V PRO/GEN3  
CPU:                 Intel i7-2600   (New info)
Chipset:           Z68 Express  (New info)
Sound:             Internal
Systemdrive:   SSD Samsung 850 EVO
Video:              Nvidia Geforce 560
Monitor:          Samsung Syncmaster 215rw  (Corrected info)
HDD:                2 SATA connected to the motherboard
Memory:         16GB
OS:                  Win7 Ultimate SP1 first installation 2012-05-16  

Nobus: I have tried to disable startups  and services.  I had only 39 processes running.  But the problem persist.

The latest chipset driver from ASUS website is for Win8.1  dated 2013/10/11  Can I use that one?
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rindiCommented:
I'm a bit confused, I though you had installed Windows 10?

Yes, I have used drivers that were built for Windows 7 or 8.1 on Windows 10, although drivers for Windows 10 would be better. Sometimes if the mainboard manufacturer doesn't offer a chipset driver for the new OS, and also if the chipset manufacturer itself doesn't offer one, it is possible that it is already included with the OS. So it isn't always necessary.

Look at your device manager, do you have any exclamation or Question marks?
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proman562002Author Commented:
Hi, Rindi!

Sorry about confusing you.  The spec concerns my original PC which is the basis for migrating to Win10.  My problems concearns only Win10 Pro.

I have attached snapshots from the "Device manager".
Dev-man-1-Capture.PNG
Dev-man-2-Capture.PNG
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rindiCommented:
The chipset drivers seem to be installed fine. Have you, as I mentioned earlier, tried the NVidia drivers from the NVidia site? Or used the mainboard's internal Video connection rather than the addon NVidia card?
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proman562002Author Commented:
Hi!

Sorry for the delay.
I have spent a lot af time with this problem, but I have other things to do also.

I have now tested to make a clean installation of Win10 on a separate HDD,  but on the same PC. I have done it two times with two different languages, english and swedish.  Both systems work fine without any kind of problems like those I have experienced with the migrated HDD Win7 -> Win10.

But there is one problem left.  Again my two other SATA-disks are not recognized. I tried Windows update again and I updated the chipset drivers,  but with no success.  Suddenly there was an update of Atheros Valkyrie  and the HDD:s were recognized.  May be it was just a coincidence. I don´t think Atheros has something to do with the HDD:s.  I tried to do the same with the other clean installed disk, but the Atheros driver didn´t show up.

Maybe there is problems with icons in the system, so I picked up a thread from Microsoft Community.  Here it is.

http://answers.microsoft.com/en-us/windows/forum/windows8_1-update/microsoft-windows-unified-telemetry-client-files/98099e5d-0965-44e4-8efa-36baec134738?auth=1

I have tried System File Check  (sfc)   and (DISM.exe /Online /Cleanup-image /Scanhealth).
I also tried deleting  IconCache.db.   Nothing was succesful.
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noxchoGlobal Support CoordinatorCommented:
Please confirm that when you say: was not detected - the the drives were not seen either in BIOS or in Windows Disk Management (right click on Computer - manage - disk management). Is this correct?
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nobusCommented:
it seems to be a bootrom on the mobo; you should be able to set the bios as not to use the bootrom, but set the disk as first boot priority

http://www.sevenforums.com/drivers/238121-atheros-valkyrie-bootrom.html
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proman562002Author Commented:
As I said in my initial question the two HDD:s are recognized in BIOS and in Win7. These disks are data disks only.   After migration from Win7 to Win10 they disappaered.  They are neither recognized in Windows Disk Management.  BUT - after disabling of some startup programs they showed up again.  After enabling the same startup programs the disks remained mounted.  Even after reboot.      ??????

I have no boot problem, so I think we can leave the Atheros bootrom.

My main problem now is the mish-mash in the graphic user interface. Icons comes and goes and  program list disappears in the startup panel. In the settings utility  click buttons disappear or are overlayed with irrelevant text.  Login screen is also in disorder.  And there is a lot of other things. See my attached video in an earlier comment.

As I said earlier,  I have made two succesful  (except for the unrecogniced HDD:s) clean installations of Win10, so I now how it should look.  The migration from Win7 Ultimate to Win10 Pro introduces the problem.  I have also repeated the migration process two times on different disks with the same problematic result.

I have approx. 50 programs installed on my Win7 installation and as far as I can see they seem to work very well in my migrated Win10.  I try to avoid a reinstallation of all those programs on a clean installed Win10.

I have 5 different disks involved in my testing.  One of them is my original Win7.

Could  there be a Microsoft error in the migration procedure?  A lot of files should stay or be replaced.
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rindiCommented:
Have you, as I suggested several times already, made sure you are using the correct Graphic card drivers, and also tried the onboard Graphic output rather than the addon nVidia?
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proman562002Author Commented:
Hi, Rindi!

I have updated the graphic card driver to the latest version from Nvidia website.

But now i big step forward.

Yesterday I switched to use the internal GPU on the motherboard and the problem disappeared.  Does that mean that the driver for the Nvidia is not updated for Win10?  But it works with a clean installation of Win10.  How about that?
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rindiCommented:
The upgrade may have used the driver that was already installed for your previous OS, rather than the correct version. A clean installation doesn't use old stuff that is already installed.
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nobusCommented:
i would start by disabling the bootrom - since it's not needed for testing
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proman562002Author Commented:
Hi!

The following has happend.  I uninstalled the Nvidia stuff.  The screen desktop was reloaded and when I checked the problem was gone.  Probably the generic driver was loaded.  Everything was perfect.   When I restarted the PC the problem came back.  The Nvidia driver was reinstalled.  An automatic procedure initiated by Win10 I presume.  

I have repeated this procedure several times with the same result. I have noticed that different version of the Nvidia driver but not the latest was installed.  But the same problem persists with all versions.

I have repeated this procedure with a clean installation of Win10, but my problem doesn´t show up.
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nobusCommented:
run msconfig - select the startup tab, and disable NVIDIA loading
that should stop it
reboot to test
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noxchoGlobal Support CoordinatorCommented:
Have you tried to disable this NVidia device via device manager?
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rindiCommented:
Your updated version probably uses the NVidia driver from the NVidia or manufacturer's site, while your clean installation uses the one available from n$'s Windows updates site. Those drivers are different, and if you are using manufacturer/NVidia legacy drivers, you might not be using the correct version built for your OS.

Either allow Windows update to get m$'s NVidia driver, the one that seems to work properly, or Check on the Manufacturer's or NVidia's site for a driver built for Windows 10, and try that new version.

Or just use your clean installation. A clean installation is usually better and more stable anyway, as it doesn't carry over any old stuff.
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proman562002Author Commented:
Hi!

I have run msconfig without success.  I have tried to disable the graphic device in device manager without getting my problem solved.  I have downloaded a new graphics driver from Nvidia for Win10, but no success.  A newer version I have not tried before.  When the generic driver is active I get rid of the problem but the screen resolution is not god enough.

I don´t have the time anymore.   I have to choose one of the following solutions:

1.  Stay with Win7 and wait for something to happen with drivers or other things in communities or forums.
2.  Do a clean installation of Win10 and reinstall 30-50 programs.

Maybe I reintroduce the case later in a new thread.
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JohnBusiness Consultant (Owner)Commented:
Choose option 2. Do a clean install of Windows 10 and reinstall programs. Windows 10 is today, Windows 7 is the past.
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nobusCommented:
i would pick option one - you know that is ok ; but not if win10 will be
there are still many problems around, and bad updates
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rindiCommented:
I'd do a clean installation. You probably don't need 3/4 of the software you have installed. Most PC's I come across have way too much crap installed which no one needs, or was only used once. Also, many people don't take care when installing software, they usually select the defaults, which often adds useless toolbars, adware, and additional crapware, rather than selecting advanced installation where you can uncheck such stuff and you only end up with the software you actually wanted.

Besides that, a lot of commercial software can be replaced with OpenSource and free Software, often as PortableApps. PortableApps is a tool that allows you to install software to a USB stick, or on the LAN, or locally, It helps you find software easily and includes LibreOffice, Thunderbird, The Gimp, Foxit, which are very good replacements for m$ Office, Outlook, Photoshop, Adobe Reader, and there are many more. It handles updating those Programs so you don't have to look for updates yourself or have something resident for each tool. It is much easier than installing all your software manually each time you have to reinstall a PC.

I usually end up with less than 10 programs I actually have to install the standard way on a PC. I think a cleanup like that would really do good.

http://portableapps.com
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proman562002Author Commented:
Thank you all for an interesting discussion.  We didn´t solve the problem completely, but anyhow it has increased our knowledge about peculiar problems and the world of graphic drivers.
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not respondingCommented:
I would like to suggest a solution relating to your query regarding Windows 10 as you are not finding the HDD file. I think you should update your Windows 10 version as sometimes it interferes or don't support the HDD files. If still the problem persists contact the Windows Support for service.
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