Adobe Reader DC loses focus when printing

When printing a PDF opened from any application (as Outlook attachment, from internet, or from the hard drive) the PDF disappears behind the printing application.  Ideas?
I have upgraded to the newest version of Adobe Reader from X and it still occurs.

Kris MontgomeryAsked:
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Joe Winograd, Fellow&MVEDeveloperCommented:
Hi Kris,
I don't know exactly what you mean by "the PDF disappears behind the printing application". Please explain that further — maybe a screenshot or two would help to clarify. Regards, Joe
web_trackerComputer Service TechnicianCommented:
IT sounds like its normal to me when you want to print a pdf and click print automatically a print window usually pops up so you can go ahead and print or change settings of your printed document, such as printing black and white or color, print one side of the page or print duplex, print only the current page or the whole document ect. So it seems normal to have the print window (application) to pop up in front of the pdf file. If this not what you are talking about please help us out by explaining further.
Kris MontgomeryAuthor Commented:
I am in Outlook.  I open a PDF attachment and Adobe Reader opens.  I print the PDF file.  When the print dialog box closes, Adobe Reader moves behind Outlook.  Focus should still be on Adobe Reader after printing, but the focus moves to the originating program.

This same thing occurs regardless of what application I initially open a PDF from.

Thank you!
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Joe Winograd, Fellow&MVEDeveloperCommented:
Works fine here with Adobe Reader XI (and with Acrobat XI Pro) and Outlook 2013, that is, Adobe Reader (or Acrobat) remains the focus window after opening the PDF attachment from Outlook 2013 and then printing. What version of Outlook are you using?
Kris MontgomeryAuthor Commented:
It is Outlook 2010, however this issue occurs regardless of what the program is.

Joe Winograd, Fellow&MVEDeveloperCommented:
> however this issue occurs regardless of what the program is

I don't understand that. What other programs?
Kris MontgomeryAuthor Commented:
A proprietary accounting application in which PDF invoices are embedded.  This also occurs  when opening a PDF from Windows Explorer.  Regardless of the program the PDF is opened from, Adobe  Reader moves behind the window after the printing dialog box closes.

Thank you,
Joe Winograd, Fellow&MVEDeveloperCommented:
I'm not saying this is the permanent solution, but as a troubleshooting step, what happens if you open and print the PDF with a different PDF reader/viewer? This will help to isolate whether the problem is with Adobe Reader or elsewhere in your system. There are many excellent (free!) PDF readers/viewers out there — here are three:

PDF-XChange Editor

Foxit Reader

Nitro Reader

My personal favorite is PDF-XChange Editor, but for troubleshooting purposes, it doesn't matter which one you try. Regards, Joe

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Kris MontgomeryAuthor Commented:
Installing a new PDF viewer was an acceptable solution.  After trying multiple PDF viewers we found one that worked for the user.  Thank you.
Joe Winograd, Fellow&MVEDeveloperCommented:
You're welcome, Kris. I'm glad to hear that a new PDF viewer worked for your user. Regards, Joe
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