Website appearing incorrectly in Google search

G'day experts,

A client's website appears incorrectly in Google after entering a search of their business name, as follows:

Website
www.debasca.org.au/
Welcome to Denistone East Before and After School Care Association, better known as DEBASCA. We are a non-profit community organisation, managed by a ...
Be the first to review

(Above is a cut and past of the text in a Google search. No adjustments have been made)

Any idea what would be causing this? More to the point, what would you suggest we do to resolve this?

Looking forward to hearing your collective throughts...
Servant-LeggieAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

David Johnson, CD, MVPOwnerCommented:
from your about page
Dave BaldwinFixer of ProblemsCommented:
That's not what I'm seeing in Google.  This is what I see:
Welcome to Denistone East Before and After School Care Association. Our school offers students a caring and nurturing learning environment. Our dedicated ...
David Johnson, CD, MVPOwnerCommented:
from your index.php header section
<meta name="description" content="Welcome to Denistone East Before and After School Care Association. Our school offers students a caring and nurturing learning environment. Our dedicated and experienced teachers provide a positive and enriching program, appreciating the individual needs and interests of each child.">

Open in new window

Become a CompTIA Certified Healthcare IT Tech

This course will help prep you to earn the CompTIA Healthcare IT Technician certification showing that you have the knowledge and skills needed to succeed in installing, managing, and troubleshooting IT systems in medical and clinical settings.

Servant-LeggieAuthor Commented:
Dave B, what browser are you using? Are you saying that you see neither the big blue WEBSITE, or even their URL in green?

I've checked both Google Chrome & Microsoft Edge (so, Windows 10) and it appears to have a big WEBSITE in blue where I would expect their business name to be. As I wasn't the one to set it up, I am unfamiliar on how to change this, however wonder if it might be something a can change via their cPanel?!
Servant-LeggieAuthor Commented:
David, Was your first response supposed to be blank? I'm not being facetious in saying this- I wasn't sure it you were making a point that something was missing which shouldn't be. Is this where 'DEBASCA' should be?
Servant-LeggieAuthor Commented:
David, that index.php header section information looks right to me.
Dave BaldwinFixer of ProblemsCommented:
This is what I see in Google when I search for Denistone East Before and After School Care Association.Denistone East Before and After School Care Association in GoogleWhere the word Website appears in the Google results is normally the 'title' of the page.  Since that is not the title of the current page, it may have been the title before.
Servant-LeggieAuthor Commented:
Thanks Dave, I get what you're saying now. From what I understand, up until a few days ago the word DEBASCA was in place of WEBSITE. So, would it be right to suggest that I need to have whoever manages the website to adjust this field in the appropriate place in the back-end of the site?
Dave BaldwinFixer of ProblemsCommented:
That normally comes from the 'title'.  The current title is...
<title>Denistone East Before and After School Care Association</title>

Open in new window

It should show up after the next time Google scans the site.  No need to change anything.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Servant-LeggieAuthor Commented:
Thanks Dave. Your comments and assistance was helpful and much appreciated!
Dave BaldwinFixer of ProblemsCommented:
You're welcome.  Google is pretty slow sometimes about updating listings.
Servant-LeggieAuthor Commented:
Yeah, I would have hoped it would only take 24-48 hrs, but I guess not. Out of interest, what is the longest time you've known for these changes to take place? Just good to have a rough idea of a potential worst-case scenario.
Dave BaldwinFixer of ProblemsCommented:
Google scans web sites every 3 to 6 months unless there is a reason to scan them more frequently.  If you join Google's Webmaster Tools, you can upload a 'sitemap' and that will usually get them to scan it sooner.
Servant-LeggieAuthor Commented:
Thanks Dave, I might do that!
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Web Browsers

From novice to tech pro — start learning today.