Virtual Machine causing a Hyper-V Host to Blue Screen


When backing up our File server intermittently the Host server it runs on gets a blue screen and restarts which causes all servers on the host to also switch off and failover. has anyone come across this before and how did you resolve it?

All Hosts update to date with windows updates
Veeam Version 8 Up to date
Hyper-V 2012 3 node cluster
VMs Server 2012

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Benjamin VoglarIT ProCommented:
Update the Firmware of Fibre Channel Adapters
Philip ElderTechnical Architect - HA/Compute/StorageCommented:
Is there a MEMORY.DMP file in %windir%? ZIP it and post it so we can have a look.

What type of fabric is between Hyper-V and storage?
Dan130Author Commented:
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0xFC (0xFFFFF880031BC5C8, 0x8000000C15A14963, 0xFFFFF880031E2770, 0x2)
Bug check description: This indicates that an attempt was made to execute non-executable memory.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

this is what i get from the application whocrashed.

SAN is Attached to switches and connection to Host Servers via ISCISI
Dan130Author Commented:
it happens on all 3 hosts if this VM is hosted on it, the servers were purchased at different times and i would find it hard to believe that they all have the same issue.
Philip ElderTechnical Architect - HA/Compute/StorageCommented:
Backup software and method of backup?
Dan130Author Commented:
i mentioned this as the start we use Veeam backup version 8 backing up to a local SAN
Philip ElderTechnical Architect - HA/Compute/StorageCommented:
Are the nodes and Veeam up to date? Are the Cluster specific updates and hotfixes installed?
Dan130Author Commented:
yes we are running server 2012 but yes they are.
Philip ElderTechnical Architect - HA/Compute/StorageCommented:
I suggest opening a ticket with Veeam to see if they can focus in on where the problem is happening. They will have the tools to see what in the backup process is triggering the BSOD.

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Windows Server 2012

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