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HP Pavilion ZV5160US Power Issue

My notebook won't power on, as of this morning. I hear a fan or hard drive motor, and the light which indicates battery charging illuminates. But the power LED remains dark, and nothing appears on the screen. Please advise.

ASKER CERTIFIED SOLUTION

Scott C

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ddantes

ASKER

Thank you. It appears that the power jack on the notebook has an intermittent connection. If it is positioned just right, the unit will power on.

SOLUTION

William Fulks

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ddantes

ASKER

There is no visible debris on the power cord or notebook connector. I cleaned both sides with alcohol anyhow, but the behavior is the same. Positioning the connector is critical. I watched a YouTube video of repair or replacement of the connector, and it appears to be an exhaustive job.

William Fulks

That sucks, but it may be your only option if something got bent inside. Is it still under warranty?

Just to be safe - ask around to see if any of your friends/family have an HP laptop and see if the power supply fits yours. You might get lucky and find one, then you could at least see if the problem is the power supply or the internal connector.

ddantes

ASKER

The warranty is long gone. I don't think it's the power supply because it reads 18.6 VDC on a voltmeter, and doesn't vary when I wiggle the wire. Thanks to both Experts for your help.