Mac OSX having issues opening documents on our cloud portal

Hi,

I am using Mac OSX 10.10, We use a web based cloud portal to store our files, (FILR) the web interface allows us to edit a document in place and save the document directly to the web. It should open the application (Word, Excel, PowerPoint etc) It works fine on Windows but gives us the attached error on a Mac. Could some please assist. Hope this makes sense.

Regards
Hasan
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Technical InformationAsked:
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serialbandCommented:
That error seems to indicate that the "Cloud" program can't open the bash shell to run terminal commands to open Word correctly.  You should probably contact your cloud provider.
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Technical InformationAuthor Commented:
Would it not be permissions within Java?
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