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Mac OSX having issues opening documents on our cloud portal

Hi,

I am using Mac OSX 10.10, We use a web based cloud portal to store our files, (FILR) the web interface allows us to edit a document in place and save the document directly to the web. It should open the application (Word, Excel, PowerPoint etc) It works fine on Windows but gives us the attached error on a Mac. Could some please assist. Hope this makes sense.

Regards
Hasan
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Would it not be permissions within Java?