asked on

Permanent Failure

before couple of weeks ago i was working for a company named as europac and i was continuously in contact with them but 2 days before i had sent them a mail i got a reply in the form of :-

Delivery to the following recipient failed permanently:

hr@europacgroup.info

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain europacgroup.info by smtp.secureserver.net. [72.167.238.29].

The error that the other server returned was:
550 5.1.1 <hr@europacgroup.info> Recipient not found. <http://x.co/irbounce>

John

It would appear they either they changed their email address (and you do not know) or else they blacklisted you. I think it is as simple as that.

Can you telephone them and find out?

Farhan13

ASKER

No i cant call them because they are situated in Spain and me in other country.

Any other solution then please share your opinion.

that really mean to me.

John

If they changed things at their end, there is nothing you can do. It is not your fault - they changed.

Farhan13

ASKER

there is possibilities of any communication ?

John

There is Letter (snail mail), Telephone, and email. You can send a telegram or priority post mail.

John

Can you find / determine the personal email of the people you are trying to reach? Most people have a Gmail or like account. This would not be the work account that does not work.

Farhan13

ASKER

You mean i have to communicate through post?

John

If there is no other way, Letter mail (post) works.

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